258973 - Security Officer - Security

NHS National Services Scotland; Wishaw; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension

Incremental salary progression

Sick leave

NHS discounts

Job summary

NHS Lanarkshire is seeking a Security Officer to help protect patients, staff and visitors on the UHM site. You will patrol internally and externally, respond to alarms, and support clinical staff with de-escalation techniques to maintain a safe environment.

The role emphasizes a polite, compassionate service, with duties including patrols, vehicle assistance, and safeguarding duties across hospital premises.

Qualifications

• Induction and training completed; understanding NHSL procedures.

Responsibilities

• Patrol the site regularly to ensure safety for patients, staff and visitors.
• Sticker and record vehicles parked in unauthorised/ inappropriate areas as per SOPs.
• Attend intruder alarm activations and respond per training and procedures.
• Support nursing/clinical staff using de-escalation techniques to defuse potential incidents.
• Ensure safety and consideration of patients, staff and visitors at all times while performing tasks.

Skills

Health & Safety

De-escalation

Site layout knowledge

CCTV knowledge

Professional approach

Physical fitness

Communication equipment use

Monitoring systems

Tools

CCTV

Job description

About the Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To be observant in helping to reduce/ prevent crime on the UHM Site

To assist in providing a safe and secure environment for Patients, Staff, Visitors

To undertake regular patrol of the internal and external site of the UHM sites.

To provide help and advice to Patients, Visitors and Staff

To be an advocate for NHSL whilst undertaking their role.

In this key role, you will:

Ensure a security presence is provided throughout all areas of the hospital in order to deliver a polite, efficient and compassionate service to patients, visitors and staff

To patrol the site, ensuring vehicles parked in an unauthorised/inappropriate manner are stickered and record of such maintained in line with training/standard operating procedure provided

Attend intruder alarm activation and respond in line with the agreed training /standard operating procedure/policies

Undertake physical patrols of hospital site in line with the agreed schedule

To support nursing/clinical staff by using de-escalation techniques in an effort to defuse potential violent and aggressive situations

Ensure the safety and consideration of patients, staff and visitors at all times whilst performing tasks

What You're Bring:

The post holder will be expected to gain an understanding of a range of work procedures gained through induction and training. The required skills include but are not limited to.

• Level of H&S Knowledge in line with NHSL and departmental policies and (SOP’s)
• Communication skills that are supportive, empathetic, compassionate and have the ability to de-escalate difficult conversations
• Knowledge of site lay out
• Basic knowledge of CCTV
• Requires a professional and sympathetic approach to people
• To be physically fit and be able to understand and react correctly and quickly to incidents remaining competent under pressure.
• Use of communication equipment
• Use of monitoring systems

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.