24/7 Remote OPC Engineer - Power & CHP Fleet

Veolia Group; Horsham; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Refer an Engineer bonus

Company pension

Free physiotherapy

Discounts on groceries and retailers

Wellbeing resources

Virtual GP access

Training & development opportunities

Job summary

Veolia Group in Horsham is seeking an Operational Performance Engineer to support our national Combined Heat and Power fleet with 24/7 remote monitoring, control, and frontline technical help. You will diagnose faults remotely, adjust operational parameters, coordinate with field engineers, and ensure clear communication with customers while working a 4 on 4 off 12-hour shift pattern.

The role includes training, pension benefits, wellbeing resources and access to development opportunities within

Qualifications

• Previous experience in a similar role is beneficial.
• Education: HNC standard in engineering, preferably with exposure to power generation.
• Digital & IT Tools: proficient with Google Suite and Microsoft Excel.
• Experience with Microsoft Access and Power BI would be beneficial.
• Technical knowledge: electrical and/or mechanical understanding relevant to power generation.
• Core competencies: analytical abilities, problem solving, clear verbal and written communication.

Responsibilities

• Remote Monitoring & Control: investigate faults, reset systems, adjust parameters, escalate as needed.
• Engineer & Customer Support: handle 24/7 inbound calls to ensure rapid issue resolution.
• Reporting & Data Analysis: produce KPI, performance, and availability reports.
• Shift Operations: work in a 24/7 rotating shift with clear handovers.
• Adhering to written procedures when carrying out tasks.

Skills

Remote monitoring

Field support

KPI reporting

Analytical skills

Clear communication

Education

HNC in engineering

Tools

Google Suite

Microsoft Excel

Microsoft Access

Power BI

Job description

Veolia Group in Horsham is seeking an Operational Performance Engineer to support our national Combined Heat and Power fleet with 24/7 remote monitoring, control, and frontline technical help. You will diagnose faults remotely, adjust operational parameters, coordinate with field engineers, and ensure clear communication with customers while working a 4 on 4 off 12-hour shift pattern.

The role includes training, pension benefits, wellbeing resources and access to development opportunities within