Remote 24/7 CHP Operations Engineer

Veolia Environmental Services (Uk) Plc; Horsham; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Company pension

Free physiotherapy

Employee discounts

24/7 virtual GP access

Training and development

Job summary

Veolia Environmental Services (Uk) Plc seeks an OPC Service Desk Engineer to provide 24/7 remote monitoring, fault diagnosis, and frontline support across the CHP fleet. You will act as the main technical contact, coordinating with field engineers and ensuring clear communication with customers.

The role requires an engineering background (HNC or equivalent) and proficiency in Google Workspace and Excel, with Power BI/Access beneficial.

Qualifications

• HNC in engineering or equivalent; power gen exposure preferred.
• Proficient in Google Workspace and Excel; Access/Power BI beneficial.
• Electrical or mechanical knowledge related to power generation.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Remote Monitoring & Control: Investigate plant faults, perform system resets, adjust parameters, escalate faults as needed.
• Engineer & Customer Support: Handle 24/7 inbound calls from field engineers and customers for quick issue resolution.
• Reporting & Data Analysis: Create KPI, performance, and availability reports for management and customers.
• Shift Operations: Work in a 24/7 rotating shift team with clear handovers and task tracking.
• Commitment to fair treatment and inclusive culture; prior similar role experience is beneficial.

Skills

Analytical skills

Problem-solving

Verbal & written communication

Power generation knowledge

Education

HNC in engineering or equivalent

Tools

Google Workspace

Microsoft Excel

Microsoft Access

Power BI

Job description

Veolia Environmental Services (Uk) Plc seeks an OPC Service Desk Engineer to provide 24/7 remote monitoring, fault diagnosis, and frontline support across the CHP fleet. You will act as the main technical contact, coordinating with field engineers and ensuring clear communication with customers.

The role requires an engineering background (HNC or equivalent) and proficiency in Google Workspace and Excel, with Power BI/Access beneficial.