24/7 Mental Health First Response Practitioner

The Methodist Church in Britain; Llyswen; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Development pathways

Wellbeing support

Welsh language training

Job summary

Powys Teaching Health Board is seeking a Mental Health & Wellbeing Practitioner for the 111 Press 2 service. This Band 5 role is for a professional who can be the first point of contact for urgent mental health needs, with trauma-informed planning and flexible hours.

You will work in a multidisciplinary team, communicating with distressed individuals and coordinating referrals across services, including collaboration with interpreters and Welsh speakers where required.

Qualifications

• Degree-level education or equivalent experience.
• Evidence of continuing professional development in mental health or related field.

Responsibilities

• Be the first point of contact for people needing urgent mental health support.
• Work within a multidisciplinary mental health care team.
• Communicate effectively with distressed individuals, families and carers.
• Provide 24/7 mental health support with flexible hours.
• Decide when to escalate to clinicians or services as needed.
• Handover calls collaboratively and know local referral options.

Skills

Communication

Trauma-informed

Risk assessment

Emotional resilience

Teamwork

Telephone/Video support

Education

Degree-level education

Tools

NHS systems

Job description

Powys Teaching Health Board is seeking a Mental Health & Wellbeing Practitioner for the 111 Press 2 service. This Band 5 role is for a professional who can be the first point of contact for urgent mental health needs, with trauma-informed planning and flexible hours.

You will work in a multidisciplinary team, communicating with distressed individuals and coordinating referrals across services, including collaboration with interpreters and Welsh speakers where required.