24/7 IT Systems & Security Operator

Addition Solutions Ltd; Liverpool City Region; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

26 days' annual leave

Life Days

Private medical cover

Life assurance

Pension matched up to 8.5%

Wellness allowance £500

Inclusive culture

Socially meaningful tech project

Job summary

Addition Solutions Ltd in Knowsley is seeking an experienced IT Operations professional to monitor critical infrastructure, networks, storage and applications in a 24/7 shift environment. You will identify incidents, support secure running, train junior colleagues and step in for the Shift Lead as needed, with a focus on reliability, security and service continuity.

The role offers a £35,000 base with a 20% uplift, generous pension and health benefits, 26 days holiday and a genuine social

Qualifications

• Experience with server, application or network monitoring and management tools.
• Familiar with automated scheduling or batch-processing platforms.
• Strong troubleshooting and problem-solving skills.
• Good written and verbal communication.
• Experience with Microsoft applications and ServiceNow preferred.

Responsibilities

• Monitor critical IT infrastructure, networks, storage, applications and batch processes across a 24/7 operation.
• Identify incidents, delays and potential issues quickly, taking appropriate action to restore or maintain service.
• Support the secure and accurate running and results alongside internal teams and external auditors.
• Provide operational support across both live and test environments.
• Work across data centre, network and service management operations to maintain high levels of availability and resilience.
• Help train and develop junior team members, sharing knowledge and supporting their day-to-day capability.
• Step up and deputise for the Shift Lead when required.
• Take on a varied range of operational responsibilities to support wider business needs.

Skills

Server monitoring

Batch processing

Troubleshooting

Communication

Microsoft applications

ServiceNow

Monitoring tools

Tools

Monitoring tools

Job description

Addition Solutions Ltd in Knowsley is seeking an experienced IT Operations professional to monitor critical infrastructure, networks, storage and applications in a 24/7 shift environment. You will identify incidents, support secure running, train junior colleagues and step in for the Shift Lead as needed, with a focus on reliability, security and service continuity.

The role offers a £35,000 base with a 20% uplift, generous pension and health benefits, 26 days holiday and a genuine social