24/7 Alarm Monitoring Controller — Calm, Precise Security

SSE plc; Havant; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym memberships discounts

Online GP 24/7 counselling

Cycle to Work scheme

Maternity and adoption pay / paternity

Job summary

SSE plc's Alarm Receiving Centre in Havant is seeking individuals to monitor security systems and respond to emergency calls on a 24/7 basis. This is a 1-year fixed-term, full-time role with a 43-hour week including day and night shifts.

We value calm professionalism under pressure, strong communication, and IT skills. Previous security systems experience is beneficial, and a range of flexible benefits supports wellbeing and family life.

Qualifications

• Clear and effective communication.
• Excellent attention to detail and commitment to high service standards.
• Strong organisation and multitasking abilities.
• Ability to stay composed and professional under pressure.
• Good IT skills and ability to learn CCTV/alarm-handling systems.

Responsibilities

• Monitor security systems and respond to emergency calls.
• Take appropriate action in line with procedures.
• Remain calm and professional when handling emergencies or distressed individuals.

Skills

Communication

Attention to detail

Organisational skills

Multitasking

Working under pressure

IT proficiency

Tools

Microsoft Office

Job description

SSE plc's Alarm Receiving Centre in Havant is seeking individuals to monitor security systems and respond to emergency calls on a 24/7 basis. This is a 1-year fixed-term, full-time role with a 43-hour week including day and night shifts.

We value calm professionalism under pressure, strong communication, and IT skills. Previous security systems experience is beneficial, and a range of flexible benefits supports wellbeing and family life.