22752 - Receptionist - Coalville

Ministry of Justice; Coalville; On-site; GBP 21,000 - 25,000; Full time

Job summary

Ministry of Justice requires a diligent administrative professional to be the first point of contact for the Probation Service. The role involves greeting visitors, handling inquiries via phone and email, and logging arrivals with a focus on service quality.

You will provide office-based administrative support, collaborate with multiple teams, and cover during periods of absence as needed, in a role that emphasises confidentiality and diversity.

Qualifications

• Experience in office administration and reception.
• Ability to work collaboratively with teams.
• Willingness to cover during absences and learn new tasks.

Responsibilities

• First point of contact for Probation Service and visitors.
• Greet visitors in person, by phone and email, and log arrivals.

Skills

Reception duties

Administrative support

Job description

Job description

Overview of the job

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

Summary

• To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival