2221 - Team Administrator

Barnsley Hospital NHS Foundation Trust; Barnsley; On-site; GBP 11,000 - 17,000; Part time

Job summary

Barnsley Hospital NHS Foundation Trust is looking for an Administrator to join the Assistive Technology Team in Barnsley. The role supports high-quality services by handling enquiries, data entry and coordinating equipment installation and orders.

It is a 22.5 hours per week vacancy with the Agenda for Change Annex 21 trainee rate (75% of the band) until the apprenticeship is completed. The successful candidate will be self-motivated, organised and able to prioritise a busy workload.

Qualifications

• Experience of administrative support is essential.
• Familiarity with assistive technology is advantageous.
• Experience working with disabled people is beneficial.

Responsibilities

• Act as first point of contact and handle enquiries professionally.
• Manage and enter data for client-related work in the information system.
• Process client referral forms and enter data accurately.
• Coordinate with internal teams, suppliers, and contractors for equipment delivery.
• Manage office supplies and stock, log orders, and maintain the database.
• Use procurement system to enter orders and track status.
• Provide admin support for the Assistive Technology Team.

Skills

Administrative support

Data entry

Customer service

Communication

Team coordination

Education

NVQ Level 2/3

Job description

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75% max of band) until they have completed their apprenticeship.

22.5 hours per week

This is a great opportunity to join a nationally recognised assistive technology team, providing high-quality administrative support to help maintain and develop our specialist services.

Barnsley Assistive Technology provides specialist support for people who have difficulty communicating or controlling equipment around them. This includes communication aids that help people express themselves, and technology that enables people to control things such as their phone, television or other equipment more independently. The service covers Yorkshire and the Humber, and has strong research links with the University of Sheffield., We are looking for an experienced Administrator to support our busy team. As the first point of contact for many of our clients, including people with communication difficulties, and their relatives, you will handle enquiries professionally and sensitively.

Main Tasks

• Act as the first point of contact for the team, dealing with, or referring as appropriate, internal and external enquiries in an efficient and professional manner, verbally and by email, prioritising as required.
• Manage and enter data for all client related work into the team information system/ database ensuring accurate records and according to standard procedures.
• Process client referral forms according to standard procedures including checking the data, contacting the referrer and entering data accurately.
• Co-ordinate and liaise with the internal team, suppliers and contractors around installation, amendments or delivery of equipment, ensuring all relevant paperwork is received, actioned and filed as per procedure.
• Manage the office and equipment supplies, including the ordering of items, logging orders, accurately updating the database and maintenance of stock levels.
• Use the procurement system to enter orders accurately. Follow up orders to establish their status.
• Provide administrative support for members of the Assistive Technology Team in carrying out the teams operations.

You will be self-motivated, organised and able to prioritise a busy workload. Flexibility and the ability to build strong working relationships across teams are essential. Experience of administrative support, assistive technology and working with disabled people is advantageous.

Barnsley is a place of real warmth and community spirit. With a proud industrial past, the town offers affordable living, great transport links, rich culture and many green spaces. Barnsley punches above its weight and has recently seen economic growth, substantial regeneration and digital ambition, whilst leading the way in healthcare innovation and employability.

At Barnsley Hospital, we are a close-knit, ambitious team delivering outstanding care in the heart of South Yorkshire. Our aim is to be the best place to work and we have been consistently rated by our people as being amongst the very best Trusts in the country in areas such as compassionate leadership, teamwork and supporting colleague wellbeing.

We offer a friendly working environment where you will be recognised and valued for what you do, led with compassion and integrity and have your career and wellbeing supported.

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants.

For individuals who require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility.

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction.