22 Bishopsgate - FOH Retail Assistant

Oak View Group; Greater London; On-site; GBP 23,000 - 24,000; Part time

Benefits offered by this job

Food & beverage discount 40%

Meals on duty

Training & development

Career progression

Job summary

Oak View Group in London, at 22 Bishopsgate, seeks a friendly hospitality team member to deliver exceptional food and beverage service in a fast-paced environment. This casual contract offers approximately 30 hours per week, with flexible shifts and up to £14.80 per hour plus a monthly service charge.

Benefits include staff discounts, meals on duty, ongoing training and clear pathways for progression within our growing venue.

Qualifications

• Previous hospitality experience is essential.
• Excellent customer service and positive attitude.
• Strong communication and interpersonal skills.
• Reliable and able to perform in a fast-paced environment.
• Team player who works well with others.

Responsibilities

• Provide high-quality food and beverage service across our outlets.
• Deliver friendly, professional, and efficient service.
• Build rapport with guests and create a welcoming atmosphere.
• Maintain cleanliness, organisation, and presentation across service area.
• Support colleagues to ensure smooth daily operations.

Skills

Hospitality experience

Customer service

Communication

Teamwork

Job description

Oak View Group

Oak View Group is reinventing the way the world comes together.

Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.

From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.

About the Venue

22 Bishopsgate, one of London's most iconic workplace locations in the heart of the City, features The Market as its central food and beverage hub spanning 20,000 square feet on the second floor.

Operated exclusively by Rhubarb Hospitality Collection, The Market brings together artisanal coffee from The Gentlemen Baristas, diverse culinary options including the Market Kitchen brasserie and rotating food stalls, and vibrant bars like On Tap wine bar.

Role Purpose

Join our friendly and dynamic hospitality team at 22 Bishopsgate, delivering exceptional food and beverage service in a vibrant environment.

If you enjoy meeting people, thrive in a fast-paced setting, and take pride in providing outstanding customer service, this is the perfect opportunity to join one of London's most exciting hospitality destinations.

What you will be doing

• Providing high-quality food and beverage service to guests across our retail outlets, ensuring an exceptional customer experience
• Delivering friendly, professional, and efficient service with a positive attitude
• Building rapport with guests and creating a welcoming atmosphere
• Maintaining high standards of cleanliness, organisation, and presentation across service area
• Supporting colleagues to ensure smooth and efficient daily operations

What we are looking for

• Previous hospitality experience is essential
• A genuine passion for delivering outstanding customer service
• Positive attitude with excellent communication and interpersonal skills
• Reliable, proactive, and able to perform well in a fast-paced environment
• A team player who enjoys working collaboratively with others

Good to know

This casual contract offers approximately 30 hours per week, with flexible shifts. The role pays up to £14.80 per hour with monthly service charge and provides an excellent opportunity to develop your hospitality career within a supportive and welcoming team.

Benefits include a 40% discount on food and beverage across our restaurants and bars, meals on duty, ongoing training and development opportunities, and clear pathways for career progression within our growing business.

Our Inclusion Commitments

OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.

Wherever you come from, wherever you are going, we'd love to hear from you.

If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.

Employee Screening and Eligibility to Work

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.