Host - Fenchurch Restaurant

Oak View Group; Greater London; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

Paid meal allowance

40% discount on food & beverage

Daily meals on duty

WSET qualifications training

Management programmes

Pension scheme

Employee Assistance Programme

Staff socials

Job summary

Oak View Group is seeking a friendly Host for Fenchurch Restaurant at Sky Garden, London. You will warmly welcome guests, manage arrivals and seating, and inform guests about menus and dining experiences while supporting the front-of-house team to ensure memorable visits.

The role is a casual contract with up to £15.71 per hour, offering a paid meal allowance, staff discounts, and ongoing training including WSET qualifications and management programmes.

Qualifications

• Previous experience as a Host, Receptionist or in a customer-facing hospitality role preferred.
• Passion for hospitality and delivering exceptional guest experiences.
• Excellent communication and interpersonal skills.
• A confident, friendly and professional manner.
• Strong organisational skills and attention to detail.

Responsibilities

• Welcoming guests with a warm, friendly and professional approach.
• Managing reservations, guest arrivals and seating plans to ensure smooth service flow.
• Providing guests with information about the restaurant, menus and dining experience.
• Supporting the front-of-house team to deliver seamless and memorable guest experience.
• Managing guest enquiries and requests efficiently and professionally.

Skills

Customer service

Communication

Interpersonal skills

Organisational skills

Hospitality

Experience as host

Job description

Oak View Group is reinventing the way the world comes together.

Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.

From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.

About The Venue

Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. the Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces.

An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience.

Fenchurch Restaurant

poised on level 37 of the iconic Sky Garden, showcases RHC’s commitment to delivering culinary excellence and impeccable service.

In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards.

Role Purpose

Join the team at Fenchurch Restaurant, Sky Garden's award-winning 2 AA Rosette restaurant, where exceptional dining, breathtaking views and outstanding hospitality come together. This is the perfect role for a passionate Host looking to create memorable first impressions and deliver exceptional guest experiences in one of London's most iconic dining destinations.

What You Will Be Doing

• Welcoming guests with a warm, friendly and professional approach
• Managing reservations, guest arrivals and seating plans to ensure smooth service flo
• Providing guests with information about the restaurant, menus and dining experience
• Supporting the front-of-house team to deliver seamless and memorable guest experience
• Managing guest enquiries and requests efficiently and professionally

What We Are Looking For

• Previous experience as a Host, Receptionist or in a customer-facing hospitality role preferred
• Passion for hospitality and delivering exceptional guest experiences
• Excellent communication and interpersonal skills
• A confident, friendly and professional manner
• Strong organisational skills and attention to detail

Good to know

This is a casual contract offering up to £15.71 per hour plus a paid meal allowance. You will benefit from 40% discount on food and beverage across the group, daily meals on duty, and access to ongoing training and development including WSET qualifications and management programmes. Additional perks include employee recognition schemes, incentives and rewards, staff socials and supplier trips, pension scheme, and a 24/7 Employee Assistance Programme, all within a vibrant and growing hospitality business.

Our Inclusion Commitments

OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.

Wherever you come from, wherever you are going, we’d love to hear from you.

If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.

Employee Screening and Eligibility to Work

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.