1st Line IT Network Apprentice

KENDAL COLLEGE; Kendal; On-site; GBP 24,000 - 25,000; Full time

Job summary

Kendal is offering a 16‑month full‑time 1st Line IT Network Apprentice position in Kendal. You will combine structured learning with hands-on experience, delivering first-line support to staff and learners.

The role covers user support, endpoints, Microsoft 365, networks, accounts, cyber security, asset management and technical documentation. You will work under guidance, contributing to safeguarding and delivering a professional, inclusive service while developing essential IT skills for a

Qualifications

• Motivated and eager to learn IT basics.
• Willingness to develop skills across IT support areas.

Responsibilities

• Provide first-line technical support to staff and learners.
• Assist with Microsoft 365 and endpoint device management.
• Support network connectivity and account administration.
• Contribute to cyber security, asset management and documentation.
• Adhere to safeguarding procedures and promote welfare.

Job description

Join Our Team as a 1st Line IT Network Apprentice

We are looking for an enthusiastic and motivated 1st Line Network Technician Apprentice to join our IT team. This is an excellent opportunity to start a career in IT, combining structured apprenticeship learning with valuable hands‑on experience alongside experienced colleagues. You will provide first‑line technical support to staff and learners while developing skills across user support, endpoint devices, Microsoft 365, network connectivity, account administration, cyber security, asset management and technical documentation. Throughout your apprenticeship, you will gain the knowledge, skills and behaviours needed for a successful career in IT, while delivering a professional, inclusive and customer‑focused service.

The role also carries a responsibility for safeguarding and promoting the welfare of children, young people and vulnerable adults, ensuring that appropriate safeguarding procedures and practices are always followed.

Key facts

• Full-time, 16 months fixed-term contract
  37 hours per week
• Salary
  £24,455, based on a full academic year.
• Interview date
  TBC

See the Job Description for full details.