121 Account Manager

Mitsubishi Electric UK; Hatfield; Hybrid; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Annual leave 25 days

Flexible working

Pension

Life Assurance

Private medical & dental

Discount platform

Referral scheme

Holiday buy

Long service awards

Job summary

Mitsubishi Electric UK is recruiting a sales-focused role based in Hatfield. You will grow and develop a customer base within a defined portfolio, aiming to exceed sales targets, while representing the company to the highest standards and delivering a customer-centric experience.

Responsibilities include regular customer contact by phone, quotes, orders, and delivering outstanding service. Flexible working arrangements, including home or hybrid working, are available and benefits are offered.

Qualifications

• Excellent communication and organisational skills.
• Ability to represent Mitsubishi Electric to customers with high standards.
• Proven ability to prospect and manage customer base.

Responsibilities

• Achieve and exceed sales targets.
• Maintain regular telephone contact with customers.
• Process customer quotes and answer queries.
• Assist with customer orders and deliveries.
• Increase trading customers and spend with MEU-UK.
• Sell full MEU-UK product range and upsell on projects.

Skills

Sales targets

Customer relationships

Telephone sales

IT literacy

Tools

CRM software

Job description

Job Purpose:

This role is to grow and develop a customer base within a set portfolio to exceed agreed sales targets. You are expected to represent Mitsubishi Electric to the highest of standards, creating a customer centric experience for our customers. This will include prospecting for new customers while maintaining and growing existing accounts.

Experience:

• Industry experience and knowledge would be an advantage but not essential, you will be expected to develop and maintain customer relationships and have the ability to represent the company in a multitude of situations.
• Commercial experience and a proven sales track record would also be an advantage but not essential.
• This role requires good communication, organisational and relationship building skills as well as being IT literate and having excellent telephone manner.

Skills/Responsibilities:

• Achieve and exceed sales targets set.
• Have regular contact with customers via the telephone.
• Process customer quotes.
• Answer any customer queries.
• Assist with customer orders and deliveries.
• Increase the number of trading customers with MEU-UK.
• Increase customer spending frequency with MEU-UK.
• Sell the full MEU-UK product range and upsell on all projects.
• Create, develop, maintain and actively work through a target list of potential customers.
• Work on new, non-spending and/or infrequent spending accounts and increase their spend.
• To be responsible for the data relating to your customers.
• Ensure that individual KPIs, measurements and tasks are completed and a structured sales process is followed.

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
• Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
• Pension.
• Life Assurance.
• Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
• Access to Mitsubishi’s very own discount platform.
• Colleague Referral Scheme.
• Holiday Buy.
• Long Service Awards.