1-Year IT Service Desk Placement – Motorsport Tech

Alpine; Enstone; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Private medical healthcare

On-site gym

On-site restaurant allowance

Other on-site benefits

Job summary

Alpine Racing Limited is offering an IT Service Desk student placement in Enstone for a 1‑year duration starting July 2027. You will provide first‑line IT support to users, helping resolve issues while delivering excellent customer service in a fast‑paced environment.

You will gain hands‑on experience across hardware, software, and business applications, with exposure to incident management, device deployment, and continuous improvement projects that enhance user experience.

Qualifications

• Currently studying a degree in Information Technology, Computer Science, Computing, Cyber Security, Software Engineering, or a related discipline, and seeking an industry placement during your penultimate year of university
• Strong interest in IT support, customer service, and technology
• Basic understanding of Windows operating systems, Microsoft 365, networking, and computer hardware
• Excellent problem‑solving skills and a methodical approach to troubleshooting technical issues
• Strong communicationskills with the ability to explain technical concepts to non‑technical users
• A customer‑focused mindset with a passion for delivering excellent service
• Strong organisational skills and attention to detail
• Ability to prioritise tasks and work effectively in a fast‑paced environment
• Proactive, adaptable, and eager to learnnew technologies
• You must have the right to work in the UK, as we cannot provide sponsorship for this role
• You must be available to attend onsite interviews

Responsibilities

• Provide first‑line support for hardware, software, and IT service‑related incidents and requests
• Log, categorise, prioritise, and track support tickets through to resolution
• Troubleshoot issues relating to desktops, laptops, mobile devices, printers, and business applications
• Escalate complex issues to specialist IT teams whererequired
• Assistwith the setup, deployment, configuration, and maintenance of end‑user devices
• Support user account administration, including onboarding, offboarding, and access management activities
• Maintainaccuratedocumentation of incidents, resolutions, and IT procedures
• Assistwith hardware asset management and inventory control
• Support meeting room technology and audiovisual equipment across the site
• Contribute to continuous improvement initiatives that enhance IT services and user satisfaction

Skills

IT support

Customer service

Windows OS

Microsoft 365

Troubleshooting

Education

Information Technology degree

Job description

Alpine Racing Limited is offering an IT Service Desk student placement in Enstone for a 1‑year duration starting July 2027. You will provide first‑line IT support to users, helping resolve issues while delivering excellent customer service in a fast‑paced environment.

You will gain hands‑on experience across hardware, software, and business applications, with exposure to incident management, device deployment, and continuous improvement projects that enhance user experience.