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Today
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Lead (Interoperability), Vendor Relationship Management

Be among the first applicants.
Humana Inc
Raleigh
Remote
USD 115,000 - 159,000
Be among the first applicants.
Today
Job description

Become a part of our caring community and help us put health first

At Humana, we are leading the industry in payer-to-provider interoperability and driving better outcomes for our providers and members. In this role, you will be overseeing the vendor contracting, due diligence and day-to-day relationship management of Interoperability vendor partners. You will contribute to the growth of our Interoperability by expanding partnerships with key vendor partners.

As the Vendor Relationship Management Enterprise Transformation Lead, the ideal candidate will be comfortable evaluating new and existing vendor contracts. Additionally, the candidate should be confident managing due-diligence requirements as well as various contracting processes. To be successful in this position, you will not only need to lead external relationships and vendor contracts – but also know how those relationships and agreements improve interoperable connectivity (and outcomes) for Humana. You will work with leading experts in the interoperability space and manage key partnerships that drive strategic enterprise goals. Performance will largely be measured by optimizing current relationships, creation of net new partnerships, and enabling broad organizational adoption.

Key Responsibilities:

  • Build and maintain positive relationships with EHR/3rd Party vendors and internal business partners.

  • Communicate with internal and external partners regarding day-to-day and long-term efforts.

  • Grow potential new vendor partnerships by participating in industry activities (i.e., HIMSS, Interoperability-and Vendor-specific conferences).

  • Develop KPIs for process measurement and identify future improvement opportunities.

  • •Manage QBRs and measure SLA performance, ensuring partnership expectations are met.

  • Align improvement plans to partnership program and performance shortfalls.

  • Drive and lead contracting conversations with key vendor partners.

  • Provide input into the broader Interoperability strategy and direction.

  • •Present status and recommendations to leaders regarding the state of our partnerships.

  • Communicate performance plans to vendor partners/stakeholders, and track progress to resolution.

Use your skills to make an impact

Required Qualifications

  • Bachelor's degree in business, healthcare studies, or related field or equivalent experience.

  • 3+ years of vendor or provider procurement/contracting experience.

  • 4+ years of account or relationship management experience.

  • Ability to travel 10-15%.

Preferred Qualifications

  • Experience in healthcare services

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at home requirements:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

SSN Alert:

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-14-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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