Winter 26/27 - Restaurant Supervisor

Hollybank Trustees Ltd; Morzine; Sur place; EUR 19 000 - 27 000; Plein temps

Avantages offerts par ce poste

Accommodation included

Visa assistance (UK applicants)

Résumé du poste

Alpine Elements is recruiting a Restaurant Supervisor to work closely with hotel leadership, delivering outstanding guest service and coordinating front-of-house operations. You will help manage meals, train staff, and ensure a smooth transition from kitchen to table while upholding company standards.

You will be a prominent front-of-house presence, assisting guests and guiding the hotel team to maintain high service levels across shifts.

Qualifications

• Experience in front of house meal service is essential.
• Ability to lead and train a hotel front-of-house team.
• Proven capacity to manage busy shifts and guest expectations.

Responsabilités

• Oversee front-of-house service and ensure high standards during breakfast and dinner.
• Support hotel managers to deliver seamless service and a welcoming atmosphere.
• Lead by example through guest interactions and team leadership.

Connaissances

Team leadership

Guest service

Staff training

Workload management

Problem solving

Front of house

Description du poste

We employ up to 120 staff each season which gives Alpine Elements a unique advantage in offering the chance to work summer or winter and, if visa restrictions allow, back-to-back seasonal opportunities. With a variety of positions available, we are the perfect company to choose whether you are looking for a career progression or a one-off seasonal experience.

We are fully compliant with all immigration laws, therefore we welcome all nationalities to apply that have an EU passport, a right to work in France in the form of a CDS, or are from a country where you can obtain a visa. We are one of the few companies that assist UK applicants to complete their visa paperwork, meaning all UK passport holders are welcome to apply, however the recruitment process has extra steps to obtain your visa and work permits. The majority of our guests are from the UK, therefore it is compulsory that all applicants are fluent in English to be considered for a position.

We are an active company, and we whole heartedly encourage our staff to get involved in mountain activities. Regardless of whether you are new to a sport, or a seasoned pro, we are confident you will find a home in France. We offer an encouraging environment for all levels of experience in a company where we actively look to promote from within.

Our recruitment process is designed to see the person behind the CV. Our personal approach enables us to achieve your goal of working a season, and making the most of that season, whilst delivering excellent guest service. We are looking for passionate applicants who can balance a demanding position whilst maintaining a good work/life balance.

Together we will ensure you will find & be in your element.

Position

The Restaurant supervisor works closely with the hotel and assistant manager to deliver excellent customer service and seamless delivery of all meals, including afternoon tea. Whilst partaking in service you will oversee, manage, develop, and inspire the hotel team, working closely with the chefs to manage the transition from kitchen to table, ensuring that the hotel staff are always performing to the best of their ability. You will ensure that the hotel always not only meets but exceeds company standards, whether that be efficiency of service, cleanliness or creating an inviting and relaxing atmosphere. You will be a prominent figure in the hotel front of house to our guests, where you will be readily available to help with any questions and queries that they may have.

Requirements

Customer Focus

• To ensure that the hotel guests’ expectations are always exceeded.
• To motivate and train a team to deliver an excellent, high-end service for our guests.

Operational

• To assist the hotel managers in ensuring the smooth running of the hotel to company standards, specifically with regards to the restaurant and front of house service.
• Train and develop the hotel team with regards to the restaurant area through motivation, coaching and performance management throughout the season.
• Lead by example by providing exemplary service during breakfast and dinner services.

What we are looking for

• Team player and confident leader.
• Motivated to provide excellent customer service.
• The ability to manage workload by themselves and delegate to the team where appropriate.
• Ability to prioritise and plan.
• Experience handling complaints, ability to think outside the box to resolve issues.

Requirements of the role

• Previous experience in front of house meal service - Essential
• Previous restaurant supervisory and managerial experience – Desirable

Salary and Package benefits

• 35 hours a week working hours which include split shifts.
• Full training and development available with great career progression opportunities.
• Salary is competitive, uniform is provided, and staff meals are included within the working shifts.
• Accommodation and assistance to obtain a visa (UK only) can be provided as optional extras if needed.

Operational dates may vary by resort and property; however, they generally fall between mid/late November until mid/late April.