Water Dispatch Specialist

Cleveland Division of Police; Provence-Alpes-Côte d'Azur; Presencial; EUR 32.000 - 35.000; Jornada completa

Descripción de la vacante

The Cleveland Division of Police is conducting a Civil Service examination for the Radio Dispatcher-Water position. This notice opens the process to be placed on an Eligible List for a future opening.

Applicants should prepare to meet the minimum qualifications and submit required documents to support eligibility. Examinations include a typing test (minimum 25 WPM), a written exam, and related duties such as dispatching, information gathering, and maintaining records.

Formación

• High School Diploma or GED required.
• Three years of full-time paid experience within Cleveland Water’s field units and/or Meter Operations.
• Must display good communication skills and have a good understanding of Distribution and Maintenance operations.
• Must be able to work with the public and use problem-solving techniques/initiatives on a continuous basis.
• Must be able to accurately type 25 words per minute.
• Experience with the Division of Water’s billing system and proficiency with Microsoft Office is preferred.

Responsabilidades

• Under supervision, monitor and operate multi-channel radios, telephones, and/or Closed-Circuit Television Systems.
• Answers incoming telephone calls for service, eliciting pertinent information to write work orders.
• Coordinates and dispatches work orders to the proper personnel.
• Maintains close contact with field personnel, assesses information, and provides updates and assistance as needed.
• Provides information to callers and contacts other additional units and/or outside agencies if necessary.
• Maintains accurate documentation and records of work orders and the work dispatched.
• May update account information on the billing system, perform paging of public announcements, or manage the lost and found process.
• Performs other job-related duties as required.

Conocimientos

Typing 25 WPM

Communication skills

Problem solving

Educación

High School Diploma / GED

Herramientas

Microsoft Office

Billing system

Descripción del empleo

The Cleveland Division of Police is conducting a Civil Service examination for the Radio Dispatcher-Water position. This notice opens the process to be placed on an Eligible List for a future opening.

Applicants should prepare to meet the minimum qualifications and submit required documents to support eligibility. Examinations include a typing test (minimum 25 WPM), a written exam, and related duties such as dispatching, information gathering, and maintaining records.