VIP Gaming Account Manager
Growe Talents group
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Benefits offered by this job
Job summary
Growe Talents group is partnering with an international online gaming company to recruit a VIP Account Manager in France. You will manage a portfolio of VIP clients, provide personalized support, and build long-term relationships to boost engagement and retention.
You will monitor activity, coordinate with internal teams, and welcome new VIP clients while maintaining accurate records. Fluent English and at least 1 year in VIP management are required.
Qualifications
- 1+ year experience in VIP account management.
- Strong English communication skills - Upper Intermediate level.
- Experience managing client requests independently and handling multiple priorities.
- Ability to build client relationships and provide personalized support.
- Experience working in the iGaming industry.
Responsibilities
- Manage a portfolio of VIP clients and provide personalized support to each user.
- Build long-term client relationships through regular communication and proactive follow-ups.
- Improve client engagement and retention through personalized promotions and campaigns.
- Monitor client activity and identify opportunities to improve portfolio performance.
- Coordinate with internal teams to resolve client issues and ensure a high level of service.
- Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.
Skills
Job description
Growe Talents group is partnering with an international online gaming company to recruit a VIP Account Manager in France. You will manage a portfolio of VIP clients, provide personalized support, and build long-term relationships to boost engagement and retention.
You will monitor activity, coordinate with internal teams, and welcome new VIP clients while maintaining accurate records. Fluent English and at least 1 year in VIP management are required.
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