Vendor Support Contractor

Jobgether SRL; France; Sur place; EUR 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

Fully remote from Europe

40 hours per week

Rolling three-month contract terms

Opportunity to improve processes and自动

Résumé du poste

Jobgether SRL, on behalf of a partner, is seeking a Vendor Support Contractor based in France to provide essential operational support to a growing vendor management program. You will onboard new users, maintain vendor records, and coordinate communications across a distributed network.

The role combines administrative coordination with regular vendor inquiries, escalation when needed, and opportunities to streamline workflows or introduce automation.

Qualifications

• Strong organizational skills with excellent attention to detail and accuracy.
• Comfortable managing recurring administrative and operational tasks while maintaining quality.
• Experience using mail merge or similar tools for bulk and targeted communications.
• Proficiency with Google Sheets, Google Docs, and Google Drive.
• Familiarity with shared email and customer/vendor communication platforms such as Front, Fin, or equivalent tools.
• Clear, professional written communication in email-based workflows.
• Ability to work independently, prioritize tasks, and handle a steady volume of requests.
• Proactive mindset with interest in process improvements and automation.
• Reliability in managing records, communications, and deadlines.

Responsabilités

• Onboard new users and provision accounts across relevant systems, ensuring accuracy.
• Maintain vendor information including rates, contacts, availability, and records.
• Prepare and send vendor communications (announcements, bulk outreach, targeted messages).
• Track responses, maintain records, and follow up as needed.
• Use vendor data to help managers identify suitable vendors by language, rates, availability, and past performance.
• Respond to inbound questions from linguists and vendors via email, with clear support.
• Escalate questions needing specialized knowledge or internal input.
• Organize and maintain digital documents and records for easy access.
• Maintain consistent folder structures and documentation practices.
• Identify opportunities to streamline recurring workflows and introduce automation.

Connaissances

Organizational skills

Attention to detail

Independent worker

Communication skills

Process improvement mindset

Outils

Google Sheets

Google Docs

Google Drive

Front

Fin

Description du poste

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Vendor Support Contractor based in France.

As a Vendor Support Contractor, you will provide essential operational support to a growing vendor management program. You will keep user access, vendor records, communications, and documentation accurate and well organized. The role is highly hands-on and combines administrative coordination with regular communication across a distributed vendor network. You will help project teams identify suitable vendors based on skills, rates, availability, and previous performance. You will also respond to linguist questions and ensure issues requiring specialized input are escalated appropriately. Success in this role requires strong attention to detail, reliability, and the ability to manage recurring workflows independently. You will have opportunities to improve processes, increase efficiency, and introduce practical automation where it adds value.

• Onboard new users and provision accounts and credentials across relevant systems, ensuring access records remain accurate and current.

• Maintain vendor information, including rates, contact details, availability, and other key records in internal trackers.

• Prepare and send vendor communications, including announcements, bulk outreach, and targeted messages to vendors and linguists.

• Track communication responses, maintain accurate records, and follow up when required.

• Use existing vendor data to help project managers identify suitable vendors for specific projects based on language pairs, rates, availability, previous performance, and other relevant criteria.

• Respond to inbound questions from linguists and vendors, primarily through email, providing clear and professional support.

• Escalate questions or issues requiring specialized knowledge or additional internal input.

• Organize, file, and maintain digital documents and records so that information remains easy to locate and access.

• Maintain clear and consistent folder structures and documentation practices.

• Identify opportunities to streamline recurring workflows, improve efficiency, and introduce practical process improvements or automation.

Requirements

• Strong organizational skills with excellent attention to detail and accuracy.

• Comfortable managing recurring administrative and operational tasks while maintaining consistent quality.

• Experience using mail merge or similar tools for bulk and targeted communications.

• Proficiency with Google Sheets, Google Docs, and Google Drive.

• Familiarity with shared email and customer/vendor communication platforms such as Front, Fin, or equivalent tools.

• Clear, professional written communication skills, particularly in an email-based working environment.

• Strong ability to work independently, prioritize tasks, and manage a steady volume of operational requests.

• Proactive, efficiency-oriented mindset with an interest in identifying opportunities for process improvement and automation.

• Strong follow-through and reliability when managing records, communications, and deadlines.

• Experience in vendor management, data management, coordination, localization, or a similar operational environment is a plus.

• Comfortable working remotely and collaborating with distributed teams.

Benefits

• Fully remote working arrangement from Europe.

• Full-time contract engagement of approximately 40 hours per week.

• Rolling three-month contract terms, with an anticipated start as soon as possible.

• Opportunity to work within the international localization industry and support a growing vendor network.

• Hands-on role with responsibility for important operational workflows and vendor relationships.

• Flexible remote environment suited to independent, organized professionals.

• Opportunity to contribute process improvements and automation ideas that can directly improve operational efficiency.