Trainer (m/f/d) mechanical and electronical products

ZF Group; Paris; Hybride; EUR 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Health insurance

Transportation reimbursement

Résumé du poste

ZF Group in Puteaux (Paris area) is seeking a Trainer for mechanical and electronic products to provide on-site technical support and training. You will advise customers and the internal sales team, prepare and report on operations, and maintain comprehensive technical documentation.

The role requires a technical background, knowledge of electrical/electronic products, and fluent French with good English capabilities. A hybrid work arrangement and benefits are offered.

Qualifications

• Technical academic background in engineering or related field.
• Knowledge of electric and electronic products.
• Good command of English; fluent French.

Responsabilités

• Provide technical support to customers and internal sales teams.
• Train customers and internal staff and prepare training materials.
• Carry out operations at customer sites or ZF sites and report results.
• Maintain up-to-date technical documentation in the database.
• Manage warranty/return/non-compliance cases with factories.

Connaissances

Technical background

Electrical/electronic knowledge

English language

French language

Formation

Technical educational background

Description du poste

Job description:

Trainer (m//f/d) mechanical and electronical products

About the Team

The role focuses on providing comprehensive technical support, including advising and training customers and internal sales teams, performing on-site operations, and maintaining detailed technical documentation. It also involves conducting technical expertise for internal and external requests, proposing solutions, and supporting quotations and process improvements. Additionally, the position requires organizing and delivering technical training while ensuring compliance with established standards. Finally, the role includes managing warranty and non‑compliance cases, coordinating part returns, and collaborating with factories on complex issues.

What you can look forward to as Trainer (m//f/d) mechanical and electronical products:

• Provide Technical Support


• Support customers and Internal Sales Rep, advise customers as well as train them and offer them technical solutions


• Prepare, carry out and report on operations at the Group's customer sites or ZF sites


• Complete detailed technical reports and maintain up-to-date the documentation database


• Carry out the expertise following requests from external/internal customers.


• Propose technical solutions as well as provide support for quotations, proposals, improvement of methods, evaluation of the network


• Organize and participate in the training schedule as well as create and update all the necessary materials for these trainings


• Ensure that trainings are carried out in compliance with defined standards


• Manage customer "return/non-compliance/warranty" requests as well as follow up and organize the return of parts.


• Intervene in contentious cases in collaboration with the factories.

Your Profile as Trainer (m//f/d) mechanical and electronical products:

• Technical academic background


• Technical knowledge, ideally in electric and electronic products


• Understand English language, ideally be able to speak English


• Fluent in French

Why you should choose ZF in Puteaux (Paris):

• Hybrid work


• Health insurance


• Transportation reimbursement

We offer:

• Hybrid work


• Health insurance


• Transportation reimbursement

Why you should choose ZF in Puteaux (Paris):

• Hybrid work


• Health insurance


• Transportation reimbursement