Technical Writer: Docs-as-Code with AI-Driven Content

swanio; Paris; On-site; EUR 40,000 - 60,000; Full time

Job summary

Swan seeks a talented Technical Writer to join our Documentation team on a freelance basis. You will develop content across our documentation ecosystem, including user guides, help articles, and UI copy.

The role emphasizes a docs-as-code workflow, collaboration with Product, Engineering, Design, Marketing, and Customer Experience, and ongoing content optimization. You will drive high-quality, accessible content while balancing multiple projects in a fast-paced environment.

Qualifications

• 3+ years as a technical writer, with ability to manage multiple projects.
• Fluency with docs-as-code workflows (Git, Markdown/MDX) and content migration.
• Clear and engaging writing for diverse audiences.
• Experience with accessibility and localisation practices.
• Ability to collaborate across Product, Eng, Design, Marketing.

Responsibilities

• Create and maintain content in a docs-as-code workflow.
• Produce user guides, help articles, and UI copy.
• Leverage AI tools to improve workflow while ensuring quality.
• Collaborate with cross-functional teams to gather requirements.
• Improve content processes and use dashboards to track performance.
• Manage lifecycle from creation to publication.

Skills

Docs-as-code fluency

Git

Markdown/MDX

Editorial excellence

Accessibility & localisation

Growth mindset

Education

3+ years experience in technical writing

Tools

Zendesk

CMS

Docs tooling

Job description

Swan seeks a talented Technical Writer to join our Documentation team on a freelance basis. You will develop content across our documentation ecosystem, including user guides, help articles, and UI copy.

The role emphasizes a docs-as-code workflow, collaboration with Product, Engineering, Design, Marketing, and Customer Experience, and ongoing content optimization. You will drive high-quality, accessible content while balancing multiple projects in a fast-paced environment.