Technical Service Engineer

ChangeYourMonday Ltd.; Paris; Remote; EUR 50,000 - 75,000; Full time

Job summary

ChangeYourMonday Ltd. is seeking a Technical Service Engineer for our client in the packaging/industrial sector. The role focuses on service, maintenance and troubleshooting of aseptic filling equipment, ensuring reliability and highest quality.

You will be close to customers, provide on-site support, perform root-cause analyses, and deliver training while traveling regularly. The position is remote in France with an office in Paris, requiring fluency in English and French.

Qualifications

• Completed technical education or equivalent qualification.
• Experience in aseptic packaging industry, ideally with roll-fed systems.
• Strong understanding of filling-machine technology and maintenance processes.
• Fluent in English and French; Spanish is a plus.

Responsibilities

• Providing on-site technical service, maintenance and troubleshooting support for aseptic filling equipment.
• Performing root cause analyses and defining and implementing corrective and preventive actions.
• Supporting PM trials, technical claims and troubleshooting activities.
• Following up proactively on technical developments, changes and potential customer concerns.
• Providing technical guidance to colleagues and employees within your assigned area.
• Delivering training and supporting the technical development of employees working with filling machines.
• Supporting production and other functions with technical communication and information related to filling technology.
• Supporting the implementation and monitoring of health, safety and environmental standards in cooperation with the relevant functions.
• Working closely with international factories, Business Development organisation and Technical Service teams.

Skills

Troubleshooting

English & French

Communication

Customer service

Travel willingness

Education

Technical education

Tools

Roll-fed systems

Job description

For one of our clients, we are looking for a Technical Service Engineer with experience in the packaging/industrial sector.

You will play a key role in ensuring that customers can operate their aseptic filling equipment reliably, efficiently and at the highest quality standards. You will be close to customers, solve technical challenges hands‑on and build trusted relationships.

This is an international role for someone who combines strong technical expertise with a service mindset, curiosity and the ability to work independently.

Workplace will be remote in France (Office in Paris).

With over 20 years of experience and billions of packages sold, our customer is one of the leading suppliers of aseptic carton packaging for liquid foods such as juices, milk, drinking yogurt, and cream cheese. They develop and produce innovative packaging solutions and create distinctive brand identities through custom printing and creative design.

• Headquarters in Switzerland, Germany, Italy, and China
• Founded: 2003 with a global growth strategy
• Customers: 180+ in over 70 countries

Responsibilities

• Providing on‑site technical service, maintenance and troubleshooting support for aseptic filling equipment
• Performing root cause analyses and defining and implementing corrective and preventive actions
• Supporting PM trials, technical claims and troubleshooting activities
• Following up proactively on technical developments, changes and potential customer concerns
• Providing technical guidance to colleagues and employees within your assigned area
• Delivering training and supporting the technical development of employees working with filling machines
• Supporting production and other functions with technical communication and information related to filling technology
• Supporting the implementation and monitoring of health, safety and environmental standards in cooperation with the relevant functions
• Working closely with our international factories, Business Development organisation and Technical Service teams

Your Profile

• A successfully completed technical education or comparable qualification
• Experience within the aseptic packaging industry, ideally with roll‑fed systems
• A strong technical understanding of filling‑machine technology
• Very good knowledge of maintenance processes and technical parameters
• Fluent in English and French, knowledge in Spanish is a plus
• Strong troubleshooting and problem‑solving capabilities
• Good digital and computer skills
• Excellent communication and coordination skills
• A structured, resilient and self‑driven way of working
• A strong customer and service orientation
• Willingness to travel regularly to customer locations