Technical Consultant - Production and Architecture

Murex; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Dormont Manufacturing Co in Paris seeks a motivated individual to join their Client Services team as a Technical Support Specialist. This role involves maximizing client satisfaction with the MX.3 platform through active problem-solving and collaboration.

The ideal candidate will have a Bachelor's degree in Computer Engineering or Computer Science and strong skills in Java or C programming, SQL, and Linux. Murex offers an engaging environment focused on innovation and client success.

Qualifications

• Eagerness to learn the latest Murex technologies.
• Passion for problem-solving and troubleshooting technical issues.
• Strong communication and presentation skills.

Responsabilités

• Deliver technical solutions that meet client requirements.
• Ensure maintainability, scalability, and testability of MX.3.
• Collaborate between teams in client services and development.

Connaissances

Problem-solving

Java or C programming

SQL query building

Linux – Bash scripting

Team collaboration

Formation

Bachelor’s degree in Computer Engineering or Computer Science

Outils

Java profiling tools

Performance testing tools

Description du poste

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

Your Team

ThePACteam, a crucial part of the Client Services department, provides Murex customized external client technical support for the Europe, Middle East and Africa business units. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that require high technical problem-solving skills. You will have to ensure that best practices are applied to production environments, and you will have the opportunity to work on and oversee a diverse range of non-functional requirements in implementation and upgrade projects.

Your responsibilities will include:

• Providing infrastructure hardware sizing and types based on specific requirements.
• Formulating disaster recovery site strategies and providing ongoing support.
• Ensuring platform security requirements, including the encryption of data in transit and at rest.
• Leading, designing, and executing performance non-functional testing streams.
• Assisting clients in designing dashboards for monitoring the platform using APM solutions.

Your Role

• Delivering a robust technical solution that meets client requirements.
• Ensuring the maintainability, scalability, and testability of MX.3.
• Leveraging your knowledge and experience to handle client production for MX.3 through CRM support cases.
• Building deep technical expertise and a strong relationship with clients to deliver high-quality support.
• Collaborating between various teams in client services and development departments.
• Contributing to enhancing the product by advocating for fixes and contributing to innovative features in the platform.

Your Profile

• Bachelor’s degree in Computer Engineering or Computer Science.
• Eagerness to learn the latest Murex technologies.
• Passion for problem-solving and troubleshooting technical issues.
• Ability to work under pressure in operations and support scopes.
• Strong communication and presentation skills.
• Excellent problem-solving skills and attention to detail.
• Good team player, capable of interacting with our team across different regions.

If you have relevant technical experience, we expect you to have:

• Programming Skills: Java or C and any interpreted language.
• Database Skills: SQL query building and performance analysis (Database administration skills for Oracle, Sybase, MSSQL, or PostgreSQL are a plus).
• Operating Systems power user skills: Linux – Bash scripting.
• Familiar with Java profiling tools
• Proficient in Java debugging tools to diagnose issues related to threads, heap dumps and garbage collection.
• Familiar with any performance testing tool.
• Ability to analyze Java thread dumps.