Collateral Business Analyst - Client Services

Dormont Manufacturing Co; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Dormont Manufacturing Co, located in Paris, is seeking a professional in the fintech industry for a role focused on client project contributions and support within the Operations domain. Candidates should possess a Master’s degree in a relevant quantitative field and have at least 3 years of experience in IT or financial industries.

The role includes providing client support, conducting knowledge transfers, and developing a strong expertise on Operations activities. Excellent English communication skills are essential, and knowledge of French is a plus.

Qualifications

• At least 3 years of experience in IT or financial industries.
• Background in software development is required.
• French language skills are optional.

Responsabilités

• Contribute to client projects and software upgrades.
• Provide client support on Operations activities.
• Conduct knowledge transfer and training for clients.
• Develop strong expertise in Operations both from business and IT perspective.

Connaissances

Problem solving

Analytical skills

Communication skills in English

Technology (XSL, XML, SQL, UNIX)

Formation

Master degree in Computer science, Mathematics, Financial Market or similar quantitative field

Description du poste

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

EMEA CS Operations domain aims to deliver expertise to Murex clients from Europe, Middle East and Africa (EMEA) by providing a range of services including the implementation of new modules of the MX.3 platform, supporting evolution and production activities for our existing clients and trainings/advisory services delivery.

The modules and processes in the scope of the Operations domain relate to the back-office activities of our clients, such as trades lifecycle, settlement, collateral management, regulatory reporting among others.

Your missions/What you’ll do

• Contribution to client projects (e.g., participation to the functional design and configuration of a module as part of a new implementation, participation to a software version upgrade project, etc.)
• Client support on Operations activities (analysis and monitoring of client inquiries and functional questions, search for solutions, escalation of incidents to product teams, etc.)
• Follow-up of new developments and fixes (sharing clients feedbacks/requirements with the product teams, coordination with product teams to meet clients deadlines)
• Knowledge transfer (e.g., presentation of a product, feature, or module internally or to the clients), training delivery on MX.3 modules to the clients or internally
• Development of a strong expertise on Operations activity both from business and IT perspective

Your profile

• Master degree in Computer science, Mathematics, Financial Market or similar quantitative field from an engineering school or university
• At least 3 years of experience in IT or financial industries
• Background in Technology (XSL, XML, SQL,UNIX, software development)
• Fact-based problem solving and strong analytical skills
• Excellent written and oral communication skills in English, French is optional
• Autonomy, ability to work independently and in the team