Technical Account Manager

Veeam Software, Inc.; France; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

25 days vacation + RTT + Volunteer hrs

Private health insurance

Pension plan

Learning resources access

Job summary

Veeam Software is seeking a Technical Account Manager to lead architecture, planning and management of professional services engagements focused on availability solutions, data protection and monitoring. This remote France role involves face-to-face visits and up to 30% travel.

The successful candidate will bring VMware VCP or equivalent, Prince2/ITIL/PMP, strong communication, and extensive virtualization and storage experience across VMware/Hyper‑V, Kubernetes and cloud services.

Qualifications

• Bachelor’s degree in technology or equivalent experience.
• Significant consulting and project management experience.
• Hands-on experience with Veeam Core products and data protection solutions.

Responsibilities

• Prepare proposals, SOWs and project plans.
• Lead delivery and implementation of Veeam solutions.
• Manage client communications, risk, and scheduling across multiple projects.
• Provide knowledge transfer and operate as liaison between client and Veeam support.

Skills

VMware VCP

MCSE/ITIL/PMP

Consulting

Project Management

Communication

Data Management

Data Analytics

Cloud & Networking

Education

Bachelor's Degree in technology

Tools

VMware

Hyper‑V

Kubernetes

Nimble Storage

NetApp

Job description

Company Overview

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.

About the Role

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements. The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Location: remote, France (Work from Home combined with face-to-face customer visits)

What You'll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities
• Analyse installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight business stays to meet company goals and objectives, up to 30% travelling

What You'll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor's Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam's Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper‑V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands‑on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Knowledge of Kubernetes is a plus
• Hands‑on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business continuity and Operating Systems
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols
• Business proficient in French and English

What You'll Get

• 25 paid vacation days plus RTT days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Mandatory public health insurance with broad medical coverage
• Employer-paid private medical, dental, optical, and wellness plan through Axa, with options for dependents
• Life insurance with enhanced coverage above the Social Security ceiling
• State and supplementary pension contributions by Veeam
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside France, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in France.

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

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