Team Lead - Pooled Account Management

Adyen; Paris; On-site; EUR 90,000 - 130,000; Full time

Job summary

Adyen in Paris is hiring a Team Lead, Account Management to build, mentor, and coach a team of account managers growing strategic merchant relationships and payments revenue.

You will streamline operations, foster collaboration across functions, and engage with executives to influence the global payments strategy.

Based in Paris with some travel, this full-time leadership role requires strong negotiation, communication, and bilingual French and English.

Qualifications

• Lead and mentor a team of account managers
• Coach on strategic account planning and negotiations
• Drive revenue growth with measurable metrics
• Engage with executives and stakeholders
• Recruit new team members aligned with Adyen culture
• Coordinate cross-functional initiatives

Responsibilities

• Motivate team members and tailor training needs
• Provide coaching on product roadmap discussions and executive engagement
• Foster an inspiring, collaborative team environment with open feedback
• Advise merchants on global payments strategy
• Set and report on revenue-focused goals at executive level
• Participate in office and function level initiatives

Skills

Team leadership

Coaching

Negotiation

Strategic account planning

Executive engagement

People management

Cross-functional collaboration

Communication skills

Business development

Job description

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Team Lead, Account Management

We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our team in Paris, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen.

What You’ll Do

• Motivate team members and encourage creativity while understanding training needs.
• Provide coaching in areas including but not limited to- strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Create an inspiring and collaborative team environment with an open communication/feedback culture
• Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our merchants
• Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level
• Recruit new team members in line with the Adyen culture and required skills
• Participate to office and function level initiative with your leaders' peers to drive people's growth and business optimizations

Who You Are

• An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills
• Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environmentli>
• An excellent communicator and team player with strong management skills and technical aptitude
• 3+ years experience in managing teams and building executive level enterprise relationships
• 5+ years experience in account management, business development, consulting, or a related field
• Experience in enterprise payments, financial services, or experience from the merchant side is a plus
• Full professional proficiency in French & English

Other Job Details

• Based out of our Paris office
• Full-time position
• Some domestic and international travel required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you?