Supplier Quality Engineer (H/F)

Otis; Gien; On-site; EUR 40,000 - 65,000; Full time

Benefits offered by this job

Profit sharing

13th month salary

RTT days

Job summary

Otis is seeking a Supplier Quality Pilot to join its European production and modernization center in Gien, France. The role focuses on ensuring supplier products meet specifications during development, achieving 0 defects in series, and coordinating with Purchasing, Production, and R&D teams.

You will work within the EMEA quality organization, perform supplier audits, monitor performance, manage non-conformities, and support continuous improvement initiatives across internal stakeholders.

Qualifications

• Engineering or manufacturing/purchasing understanding is required.
• Basic knowledge of ISO 9001 is expected.
• Able to manage priorities and coordinate with multiple teams.
• Familiarity with quality processes and problem-solving tools (AMDEC, 8D, SPC).
• English language skills are a plus.

Responsibilities

• Perform supplier quality audits and qualification activities in France.
• Monitor supplier performance and drive corrective actions (PPM & OTD).
• Manage supplier claims and non-conformities, guiding 8D and root cause analyses.
• Review PPAP records and ensure compliance before production launches.
• Provide on-line quality support to production and internal teams.
• Lead continuous improvement efforts with suppliers.

Skills

Engineering knowledge

Purchasing knowledge

Priority management

Quality process knowledge

English proficiency

Education

Engineering degree

Tools

AMDEC

8D

SPC

Job description

Date Posted:
2026-10-14
Country:
France
Location:
31 Av de Montoires, 45500, Gien, France

Would you like to join a company with an international dimension, focused on talent that values safety, ethics, quality, innovation and opportunities for its employees to grow?

Then join us!

In the Centre-Val-de-Loire region, 1H30 from Paris and less than 1 hour from Orléans, Otis is looking for its Supplier quality Pilot (M/F) to integrate one of our entities located in Gien: our European production and modernization center, which develops and supplies complete equipment and components as well as products for the modernization of existing lifts.

Within the EMEA quality organization, you ensure that during the development phase, the quality of the products purchased or subcontracted corresponds to the specifications. You make available manufacturing products that meet specifications. You improve the quality level of the products delivered by Gien suppliers and manage the achievement of the 0 defect in series.

Supplier Assessment and Qualification

• Perform quality audits at suppliers located in France.
• Participate in the selection and validation of new French suppliers.

Supplier Performance Monitoring

• Follow up on the performance gaps related to suppliers in responsibility (PPM & OTD)
• Analyze non-conformities and manage corrective action plans.

Supplier claims Management

• Handle quality issues related to purchased components.
• Facilitate cause analyzes (8D, Ishikawa, 5 Why) and follow up on corrective actions.

PPAP Management

• Review and validate production Part Approval Process (PPAP) records submitted by suppliers.
• Ensure compliance with internal and customer requirements before launching into production.

Operational Quality Support

• Intervene directly on production lines when a non-conformity is suspected or confirmed to be supplier related.
• Identify, isolate, and block any doubtful and/or non-conforming batches to protect production flow and internal customers.
• Collaborate with production teams to secure affected areas and prevent defect propagation.
• Perform rapid on-site assessments, document deviations, and initiate immediate containment actions with suppliers or internal stakeholders.
• Ensure clear, timely communication of findings and next steps to Purchasing, Production, and Quality teams.

Continuous Improvement

• Support suppliers in the implementation of continuous improvement initiatives.

Support for internal teams

• Work closely with the Purchasing, production and R&D teams
• Provide quality support during product development phases.

What you will need to succeed

• Engineering, industrial manufacturing or purchasing processes knowledge
• Basic knowledge of ISO9001
• Know how to manage priorities
• Knowledge of the system requirements of a quality process
• Basic knowledge of problem-solving tools type AMDEC, 8D, SPC, …

Your command of English will be additional advantage.

What are the benefits?

• We offer you a function in an international company, but with a family atmosphere.
• Internal career opportunities at Otis are real: Many of our positions are filled internally.
• You can count on an attractive salary, a participation in the company’s profit, a thirteenth month, RTT days.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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