Suite Attendant

Silversea; France; On-site; EUR 24,000 - 30,000; Full time

Job summary

Silversea is seeking a skilled Housekeeping Attendant with a minimum of 3 years’ experience in upscale hotel, resort, or cruise ship. You will clean guest suites and public areas to the highest standards, provide exceptional guest service, and support butlers with suite-related duties aboard our ship.

Strong English language skills are required; knowledge of Spanish is preferred. The role involves team collaboration, adherence to SOPs, and contributing to a seamless guest experience across

Qualifications

• Minimum of 3 years’ experience in upscale hotel, resort, or cruise ship.
• Cleans and prepares guest suites, bathrooms, and public areas to the highest standards.
• English required; additional language such as Spanish preferred.

Responsibilities

• Cleans and prepares guest suites, bathrooms, and public areas to high standards.
• Delivers guest service by attending to special requests and general guest needs.
• Assists butlers with packing/unpacking, shoe polishing, valet services.
• Maintains cleanliness and sanitation of housekeeping areas and equipment.
• Performs embarkation/disembarkation, room service, inventory, and maintenance tasks.
• Follows company policies, grooming standards, and SOPs at all times.
• Works with supervisors, supports training, and contributes to shipboard operations.
• Demonstrates cost awareness and minimizes waste while upholding quality.

Skills

3+ years exp

Upscale hospitality

Guest service

Turndown service

Multitasking

English proficient

Spanish preferred

Job description

• - Minimum of 3 years’ experience preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).
• - Cleans and prepares guest suites, bathrooms, and public areas to the highest housekeeping standards, including restocking amenities and providing turndown service.
• - Delivers exceptional guest service by attending to special requests, preferences, luggage handling, and general guest needs in a professional and timely manner.
• - Assists butlers with packing/unpacking, shoe polishing, valet services, and other suite-related duties to ensure a seamless guest experience.
• - Maintains cleanliness, organization, and sanitation of housekeeping areas, equipment, and lockers in compliance with Public Health standards and outbreak response protocols.
• - Performs embarkation, disembarkation, room service, inventory, and preventive maintenance duties while ensuring proper use and reporting of equipment.
• - Follows company policies, service standards, grooming requirements, and standard operating procedures at all times.
• - Works closely with supervisors and team members, communicates issues promptly, supports training of new staff, and contributes to efficient shipboard operations.
• - Demonstrates cost awareness, minimizes waste, upholds quality standards, and consistently delivers personalized hospitality and guest satisfaction.
• Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred.