Shipboard Housekeeping & Guest Services Expert

Silversea; France; Sur place; EUR 28 000 - 38 000; Plein temps

Résumé du poste

Silversea in France seeks an experienced housekeeping professional to maintain pristine public and crew areas, officer cabins and restrooms aboard our premium ships. You will deliver cabin services like turn-down, laundry support, and luggage handling while upholding strict sanitation standards.

With at least two years in upscale hotel, resort, or cruise housekeeping, you will contribute to guest satisfaction, participate in training, and assist with ship operations.

Qualifications

• Minimum of 2 years housekeeping experience in upscale hotels, resorts, or cruise ships.
• Maintains cleanliness of public areas, crew areas, officer cabins, and restrooms.
• Provides cabin services including turn-down service, laundry/valet support, and luggage handling.
• Handles cleaning chemicals, equipment, and supplies safely and ensures proper storage.
• Supports ship operations through embarkation/disembarkation duties and guest assistance.
• Ensures compliance with sanitation, public health, and company policies.
• Delivers excellent guest service and communicates effectively with guests and crew.
• Participates in training and onboarding of new staff while maintaining high standards.
• Assists with maintenance and reports equipment issues; promotes cost awareness.
• Upholds professionalism, grooming standards, and company code of conduct.
• Additional language skills, particularly Spanish, are preferred.

Responsabilités

• Clean and sanitize public areas, crew areas, officer cabins, and restrooms.
• Provide cabin services including turn-down, laundry support, and luggage handling.
• Handle cleaning chemicals and equipment, ensuring proper use and storage.
• Assist with embarkation/disembarkation duties and guest services.
• Respond to guest concerns professionally and maintain communication with guests and crew.
• Train and onboard new staff while maintaining high-performance standards.
• Support ship operations, report maintenance issues, and monitor waste.
• Uphold confidentiality and grooming standards; comply with company code of conduct.

Connaissances

Housekeeping experience

Guest service orientation

Spanish language

Description du poste

Silversea in France seeks an experienced housekeeping professional to maintain pristine public and crew areas, officer cabins and restrooms aboard our premium ships. You will deliver cabin services like turn-down, laundry support, and luggage handling while upholding strict sanitation standards.

With at least two years in upscale hotel, resort, or cruise housekeeping, you will contribute to guest satisfaction, participate in training, and assist with ship operations.