Strategic Engagement Manager for Enterprise Adoption

Legora; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Long-term relationships

Entrepreneurial environment

Visible impact

Cross-functional teamwork

Equity program

Résumé du poste

Legora in Paris is seeking an Engagement Manager to lead the post-sale customer experience for mid-market firms and corporate clients. You will own onboarding, adoption, and long‑term value realization, coordinating with GTM, Product, Legal Engineering, Engineering, Marketing, and Support.

You will design adoption playbooks, execute rollout to firm-wide adoption, act as a strategic advisor, and drive value through structured plans and enablement.

Qualifications

• Experience delivering change-management programs inside large, complex organizations.
• 3–6 years in management consulting, customer success, account management or related field.
• Experience with high-growth B2B SaaS or Legal Tech is a plus.

Responsabilités

• Design each client’s adoption playbook with tailored change-management plans.
• Execute playbooks from rollout to firm-wide adoption.
• Act as strategic advisor aligned with client goals and legal workflows.
• Drive value through success plans, enablement, and value reviews.
• Coordinate cross-functional engagement across GTM, Product, Legal Engineering, Engineering, Marketing, Support.
• Partner with GTM on commercial moments for smooth handoffs and expansions.
• Translate customer feedback into roadmap and enablement with Product and Marketing.

Connaissances

Consulting background

Change-management

Adoption roadmaps

Stakeholder management

French communication (fluent)

High EQ

Data-driven

Description du poste

Legora in Paris is seeking an Engagement Manager to lead the post-sale customer experience for mid-market firms and corporate clients. You will own onboarding, adoption, and long‑term value realization, coordinating with GTM, Product, Legal Engineering, Engineering, Marketing, and Support.

You will design adoption playbooks, execute rollout to firm-wide adoption, act as a strategic advisor, and drive value through structured plans and enablement.