Strategic Dispatcher & Workflow Planner

Adobe; Saint-Thibault; On-site; EUR 32,000 - 52,000; Full time

Job summary

Jobtailor is seeking a Planning Technician to streamline short- and mid-term schedules across industrial operations in Hauts‑de‑France. You will coordinate field technicians, balance workloads and ensure timely completion of maintenance activities.

You'll analyse performance indicators, optimize task grouping by priorities, and maintain safety standards while ensuring tools and resources are available and compliant with internal processes.

Qualifications

• Hold a two-year degree (or equivalent).
• Experience in an industrial, maintenance, or energy-related environment.
• Experience in dispatching, planning, or coordinating technical operations.
• Strong Excel skills (pivot tables, data analysis, data extraction).
• Ability to interpret performance indicators and translate them into concrete actions.
• Good IT skills with the ability to work across multiple tools and systems.
• Knowledge of SAP, Salesforce, or similar systems.
• Intermediate level of English (minimum B2 – written and spoken).

Responsibilities

• Prepare accurate short-term schedules (3-week horizon).
• Build and continuously refine medium-term schedules (12-week horizon).
• Anticipate and balance workloads for long-term planning (annual horizon).
• Optimize interventions by grouping tasks according to operational priorities.
• Assess workload and anticipate support requirements in advance.
• Ensure availability of tools, materials and resources.
• Issue purchase orders.
• Assign work orders to field technicians.
• Ensure timely completion of work orders to prevent backlogs or delays.
• Monitor planning performance indicators and implement corrective actions when necessary.
• Maintain a strong focus on safety in all operations.
• Ensure all activities comply with internal processes and standards.

Skills

Scheduling

Workload Balancing

Data Analysis

Performance Indicator Interpretation

Task Optimization

Education

Two-Year Degree Or Equivalent

Tools

SAP

Salesforce

Job description

Jobtailor is seeking a Planning Technician to streamline short- and mid-term schedules across industrial operations in Hauts‑de‑France. You will coordinate field technicians, balance workloads and ensure timely completion of maintenance activities.

You'll analyse performance indicators, optimize task grouping by priorities, and maintain safety standards while ensuring tools and resources are available and compliant with internal processes.