Strategic Account Manager — Growth & NRR (Hybrid Paris)

Aircall.io, Inc.

Paris

Hybride

EUR 65 000 - 90 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Competitive salary package

Diversity & Inclusion

Hybrid work in Paris

Résumé du poste

Aircall in Paris is seeking an Account Manager to own customer success and revenue growth across your portfolio. You will drive Net Revenue Retention by expanding, renewing, and strengthening relationships, acting as the voice of Aircall and the voice of the customer.

By understanding diverse industries and use cases, you will translate goals into solutions that unlock adoption and value realization, building long-term partnerships while collaborating with Customer Engineering, Product, and

Qualifications

Experience in SaaS account management or renewal management with revenue targets.
Consultative sales, prospecting, and negotiation skills.
Customer-obsessed with ability to add value across industries.

Responsabilités

Own the post-sale lifecycle: renewals, expansions, and churn mitigation.
Identify growth opportunities within your portfolio and expand via additional SKUs.
Develop stakeholder maps and maintain multi-level relationships to ensure retention.
Sell Aircall’s value competitively and lead renewal/upsell negotiations.
Maintain an accurate pipeline and forecast revenue growth.