Store Leadership Supervisor – Luxury Retail

Tapestry, Inc.; France; On-site; EUR 29,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York is seeking a Supervisor – Store Leadership to support store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade New York standards.

You will lead sales, client service, and omni-channel initiatives, coach staff, support recruitment, manage opening/closing procedures, and

Qualifications

• 2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
• Strong written and verbal communication skills; detail-oriented and able to multi-task.

Responsibilities

• Drive personal sales performance while leading the team to achieve sales and KPI targets.
• Build client relationships and ensure exceptional in-store and after-sales experiences.
• Coach team on goals and performance; support recruitment and onboarding.
• Perform opening/closing procedures: cash handling, bank deposits, and POS operations.
• Manage inventory functions and stockroom organization to ensure floor availability.
• Drive omni-channel initiatives and live-stream selling; promote social media engagement.

Skills

Strong communication

Team leadership

Retail management

English proficiency

Office software

Tools

MS Excel

MS Word

MS PowerPoint

Outlook

Job description

Kate Spade New York is seeking a Supervisor – Store Leadership to support store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade New York standards.

You will lead sales, client service, and omni-channel initiatives, coach staff, support recruitment, manage opening/closing procedures, and