Luxury Store Team Leader: Drive Experience & Growth

Prada Group; Paris; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Prada Group in Paris seeks a Team Manager to drive store success by leading, training and coaching the team while elevating client experience. You will proactively push sales goals and champion the Prada Client Promise, reflecting the brand's values in every client interaction.

In this role, you will manage performance, recruit and onboard talents with the Store Manager, and collaborate with Retail Trainers to tailor development plans, ensuring a positive, high-energy work environment and

Qualifications

• Experience leading a team in luxury retail.

Responsibilities

• Lead and develop the store team, mentoring and coaching for growth.
• Drive sales, achieve KPI targets, and ensure an exceptional client experience.
• Train team on Client Journey, clienteling, storytelling and product knowledge.
• Recruit and onboard talents in collaboration with the Store Manager.
• Foster a positive, collaborative work environment and strong store culture.
• Maximize sales opportunities through effective floor management and merchandising collaboration.
• Contribute to CRM and clienteling initiatives to grow the client base.

Skills

Team leadership

Team management

Coaching

Clienteling

CRM

Talent acquisition

Training & development

Client experience

Communication

Tools

CRM systems

Job description

Prada Group in Paris seeks a Team Manager to drive store success by leading, training and coaching the team while elevating client experience. You will proactively push sales goals and champion the Prada Client Promise, reflecting the brand's values in every client interaction.

In this role, you will manage performance, recruit and onboard talents with the Store Manager, and collaborate with Retail Trainers to tailor development plans, ensuring a positive, high-energy work environment and