Luxury Retail Sales Associate — Omni-Channel Expert

Coach Stores France SARL; Paris; On-site; EUR 27,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. operates Coach and Kate Spade New York. We seek a Sales Associate to deliver an elevated, personalized shopping experience and meet store targets. You will blend luxury service with omni-channel selling, collaborating with a team to drive loyalty and revenue.

Candidates should have luxury retail exposure, strong English, and comfort with live-stream style demos and social media engagement. Flexibility for a fast-paced retail schedule is required.

Qualifications

• Experience in luxury retail is preferred and knowledge of fashion trends.
• Proven ability to meet personal and store sales goals.
• Strong English proficiency with excellent communication skills.

Responsibilities

• Represent Coach as a brand ambassador and follow style guidelines.
• Build lasting client relationships through styling and product knowledge.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data.
• Develop personal sales plans and meet KPIs; source new customers.
• Maintain high energy on the floor and support daily operations.
• Process transactions and assist with inventory and merchandising.

Skills

Sales experience

Customer service

English proficiency

POS experience

Social media savvy

Live-stream shopping

Clienteling

Fast-paced environment

Reading price sheets

Tools

POS system

Mobile POS

iPad

Walkie-talkie

Job description

Tapestry, Inc. operates Coach and Kate Spade New York. We seek a Sales Associate to deliver an elevated, personalized shopping experience and meet store targets. You will blend luxury service with omni-channel selling, collaborating with a team to drive loyalty and revenue.

Candidates should have luxury retail exposure, strong English, and comfort with live-stream style demos and social media engagement. Flexibility for a fast-paced retail schedule is required.