Station Manager (m/f/d)

Roadsurfer; Paris; On-site; EUR 36,000 - 38,000; Full time

Job summary

the company is seeking a Team Leader for Location Management to lead on-site operations and coordinate with central departments. You will manage the local fleet, oversee processes, and ensure excellent customer service across Europe.

Successful candidates will have 1–2 years in related roles, a driving license, and strong communication skills in English; additional local language proficiency is a plus. This is a hands-on leadership role in a fast-growing campervan rental environment.

Qualifications

• Successfully completed training or studies in a relevant subject area or comparable qualification
• At least 1-2 years of relevant work experience, preferably in car rental, tourism, or similar
• Experience in leading employees or teams is advantageous
• High service and customer orientation with a friendly and open demeanor
• You are a hands-on and effective communicator
• You are a resilient problem solver and highly organized
• You speak excellent english, on top you also speak the language for the country you applied for fluently
• Driver's license Class B

Responsibilities

• Lead the location on-site and collaborate with central departments to oversee day-to-day operations
• Coordinate vehicle returns, handovers, and vehicle preparation while implementing existing standards and processes
• Maintain constant communication with international teams to drive ongoing improvements
• Motivate and lead the on-site team, including onboarding, task planning and quality control
• Build your team and recruit for your location
• Oversee the local vehicle fleet for rental and sales, including documentation, maintenance, cleanliness, and coordination with local service partners
• Advise customers on products such as rents and related services and ensure they become happy customers across Europe

Job description

Why the company?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your station.

• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

• DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts

The role - your passion

• Your the company Station - Location Management: You take on the independent leadership and establishment of the location, closely collaborating with central departments to oversee day-to-day operations on-site

• Process Optimization: You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation)

• Collaboration with the company Stations: You maintain constant communication with all international teams to ensure ongoing improvements

• Team Leadership: As a Team Leader, you motivate and lead your on-site team. This includes onboarding, effective task planning, and quality control

• Recruitment: You have control over building your team and seek the right talent for your location

• Fleet Management: You always have an overview of the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners

• Customer Consultation: You advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe

What you need to surf the wave with us

• Successfully completed training or studies in a relevant subject area or comparable qualification

• At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, or similar - career changers are welcome

• Experience in leading employees or teams is advantageous

• High service and customer orientation with a friendly and open demeanor

• You are a hands-on and effective communicator

• You are a resilient problem solver and highly organized

• You speak excellent english, on top you also speak the language for the country you applied for fluently

• Driver's license Class B

Your SalaryWe transparency. The salary range for this position is between 36,000 EUR and 38,000 EUR gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.

Ready to surf?

ABOUT #the company

We are more than Europe's largest campervan rental company. In 2021 we launched our platform the company spots in addition to our other products rent, abo and sales - a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The the company philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!