SOCIAL WORKER – SYSTEM NAVIGATOR – ADDICTIONS

Timmins and District Hospital/L'Hôpital de Timmins et du district; Labrihe; On-site; EUR 44,000 - 57,000; Full time

Job summary

Timmins and District Hospital in Timmins, Ontario, is seeking a Social Worker to support the Emergency Department with substance use and concurrent disorders. You will work within the addictions services umbrella, provide crisis management, counseling, and referrals, and collaborate with community partners to develop holistic care plans.

Requirements include a Bachelor’s Degree in Social Work, registration with the Ontario College of Social Workers and Social Service Workers, and at least 3

Qualifications

• Bachelor’s Degree in Social Work from an Accredited University.
• Registered and in good standing with the Ontario College of Social Workers and Social Service Workers.
• Minimum of 3 years’ experience in addictions-related care.
• Ability to use tact and discretion with health care providers and patients.
• Experience in program development and education.
• Demonstrated knowledge of evidence-based recovery principles and trauma-informed care.
• Ability to provide services in English and French.

Responsibilities

• Provide assessment, referrals, and navigation to support ED patients with substance use and/or concurrent disorders.
• Deliver individual and group care including crisis management, counseling, psychoeducation, and connections to community resources.
• Collaborate with Addiction Medicine Consult Service and community partners to develop holistic care plans.
• Document assessments, intervention plans, progress notes and outcomes timely.
• Participate in program development at local and regional levels.
• Align improvement projects with organizational goals and monitor outcomes.
• Provide health teaching on recovery and lifestyle issues across all stages of recovery.
• Demonstrate harm reduction approach and trauma-informed care in practice.
• All staff to follow COVID-19 vaccination guidance per Ontario Ministry of Health.

Skills

Bilingual English/French

Counselling

Crisis management

Advocacy

Care navigation

Program development

Harm reduction

Trauma-informed care

Critical thinking

Time management

Digital literacy

Collaborative teamwork

Education

Bachelor's Degree in Social Work

Licensed/Registered with Ontario College of Social Workers and Social Service Workers

Job description

Primarily working within the Emergency Department, provide assessment, advocacy, referrals, and navigation to support individuals and families presenting to the Emergency Department with substance use and/or concurrent disorders. The successful candidate is expected to work with the community withdrawal management team, the addictions medicine consult service, and community partners to develop a holistic plan of care appropriate to their presentation. Work within the addictions services umbrella to provide support to other addictions programs as required.

• Minimum of a Bachelor’s Degree in Social Work from an Accredited University.
• Registered and in good standing with the Ontario College of Social Workers and Social Service Workers is required.
• Minimum of 3 years’ experience and knowledge of addictions related care (i.e. withdrawal symptoms, withdrawal management and medication treatment available).
• Ability to use tact and discretion in dealing with health care providers and patients.
• Experience in program development and education.
• Certificate in Harm Reduction would be considered an asset.
• Demonstrated health care knowledge of psychiatric conditions.
• Demonstrated knowledge of evidence based practices of recovery principles and trauma informed care.
• Demonstrated knowledge of how to apply harm reduction approach to recovery.
• Understanding and knowledge of the recovery oriented approach.
• Demonstrated experience dealing with clients who have poor distress tolerance and emotion regulation challenges.
• Demonstrated ability to work with digital technology.
• Demonstrated critical thinking skills.
• Effective time management and ability to prioritize workload.
• Those who do not meet the language requirements of this posting are invited to submit their résumé for future consideration.
• Must possess the ability to provide effective services to clients/patients in both English and French. Individuals who do not meet the language requirements of this posting are invited to submit their résumé for consideration.
• Provide assessment, referrals, and navigation to support individuals and families presenting to the Emergency Department with substance use and/or concurrent disorders.
• Provide individual and group care, including but not limited to crisis management, counseling, psychoeducation, connection to community-based resources for patients and their supports in partnership with the Addiction Medicine Consult Service.
• Provision of strength-based interventions that build off the inherent worth of people seeking support with a substance use disorder.
• Works in collaboration and consultation within the multidisciplinary team meet the patient’s needs.
• Facilitates strong working relationships and acts as a resource within our internal Mental Health and Addiction programs, other areas of TADH, as well as with community partners.
• Document assessments, intervention plans, progress notes and outcomes in a timely manner.
• Practice from an anti-oppressive, culturally safe, harm reduction approach and provide health teaching to clients, families and/or significant others on typical recovery and lifestyle issues throughout all stages of recovery.
• Facilitate formal care paths for ongoing care in the district including connections to RAAM, withdrawal management services, and substance use treatment.
• Participate in program development at the local and regional level.
• Capture relevant and required data as defined by the Ontario Health, HQO, Accreditation or other quality improvement strategies.
• Acts as a patient/family advocate. Responds to patient/family concerns and escalates to Management as required.
• Align improvement projects with the organization and monitor or adjust to achieve greater outcomes.
• Educate and promote health, safety and wellness in the workplace.
• Evaluate services and satisfaction on an on-going basis and formulate improvement strategies and solutions.
• Assists with coverage in all MH&A programs as required.
• Perform other duties as required.
• All TADH staff members must follow the COVID-19 vaccination series in accordance with the most up-to-date vaccine guidance provided by the Ontario Ministry of Health.

Timmins and District Hospital
700 Ross Avenue East
Timmins, ON P4N 8P2
Phone: [phone]