WARD CLERK – ACUTE MEDICAL

Timmins and District Hospital/L'Hôpital de Timmins et du district; Labrihe; On-site; EUR 24,000 - 26,000; Full time

Job summary

Timmins and District Hospital in Timmins, Ontario, is seeking a Ward Clerk/Receptionist to support the Medical Department with clerical and receptionist duties. You will greet patients, direct visitors, answer phones, and maintain patient records in a confidential, organized manner.

The role requires a high school diploma and completion of a College Administrative Assistant Program, plus strong MS Office skills, typing, and bilingual English/French communication.

Qualifications

• Must be a high school graduate with previous office experience and have completed a College Administrative Assistant Program.
• Knowledge of medical terminology.
• Must possess the ability to communicate effectively orally and in writing with people at all levels when giving or obtaining information.
• Must demonstrate excellent customer service skills.

Responsibilities

• Greet and direct patients, visitors, and staff.
• Answer telephones and relay messages as required.
• Assemble and maintain complete patient records.
• Organize and maintain the nursing station in a clean, orderly manner.
• Perform clerical tasks including auditing, payroll, staffing, supplies, mail and reports.

Skills

MS Outlook

MS Word

MS Excel

MS Access

Typing

Reception duties

Bilingual English/French

Organizational skills

Education

High school diploma

College Administrative Assistant Program

Tools

MS Office

Job description

To perform all clerical and receptionist duties for the Medical Department.

• To support the Hospital Mission Statement, Goals and Objectives, Policies and Procedures.
• To act as a receptionist by greeting and directing patients, visitors, and staff.
• To answer the telephone and receive and relay messages as required.
• To assemble and maintain complete patient records according to established unit procedures.
• To organize and maintain the nursing station in a clean and orderly manner.
• To complete all clerical functions including auditing, payroll, staffing, supplies, distribution of mail and reports etc. as required by the Program Manager.
• To perform clerical aspects of patient care coordination as required.
• To maintain strict confidentiality of Hospital and patient information in accordance with Hospital policies.
• To ensure a healthy and safe working environment in accordance with the Occupational Health and Safety guidelines.
• To participate in the Quality Improvement initiatives.
• To use the various modules of MediTech and to rapidly enter and locate the appropriate information as requested by team members
• Use the TDH intranet and various programs within the system
• To strive for personal and professional growth
• To transcribe and note orders as needed
• To participate actively in the Hospital and Unit in-service education programs.
• To perform other duties as assigned.
• To maintain a positive image in relation to your work both on and off the Unit.
• Must be a high school graduate with previous office experience and have completed a College Administrative Assistant Program.
• Knowledge of medical terminology.
• Knowledge, work experience and demonstrated skill with MS Outlook, Word, Excel, Access. Typing, filing, photocopying, faxing and receptionist duties are a requirement.
• Must be able to explain and demonstrate the ability to call in staff as required utilizing the appropriate resources.
• Must demonstrate superior organizational skills to keep the nursing desks in orderly fashion.
• Must demonstrate an understanding of Infection Control, specialized supplies utilized on Medical and Organizational Occupational Health and Safety processes.
• Must demonstrate excellent customer service skills.
• Must possess the ability to communicate effectively orally and in writing with people at all levels when giving or obtaining information.
• Physician order transcription experience would be an asset.
• Must possess the physical ability to work while sitting; to bend, reach, lift and crouch when using departmental files and to travel distances in the department and Hospital.
• Must be able to demonstrate the ability to multi-task, be self directed and work well under pressure.
• Previous experience as a Ward Clerk or related field would be considered an asset.
• Must possess the ability to provide effective services to clients/patients in both English and French. Individuals who do not meet the language requirements of this posting are invited to submit their résumé for future consideration.
• Employment history which demonstrates regular attendance at work and flexibility in hours.
• Must have recent clerical experience in the Medical Department.
• All TADH staff members must follow the COVID-19 vaccination series in accordance with the most up-to-date vaccine guidance provided by the Ontario Ministry of Health.
• Starting salary of $27.85/hour; $54,307.50/year range to 29.60/hour; $57,720.00/year
• Starting salary of $27.85/hour; $54,307.50/year (As per Step 1 of the STW collective agreement.)
• Option to enroll in Healthcare of Ontario Pension Plan.

Timmins and District Hospital will provide accommodations for applicants with disabilities during the recruitment process.

In the spirit of equity and inclusion, lived experience including intersectionality as a racialized individual, a woman, a member of 2SLGBTQIA+ communities, or a Person with a Disability will be a large consideration in the selection process.

The Timmins and District Hospital recognize historical barriers experienced by Indigenous Peoples in the health care context. The hospital is committed to addressing these barriers by working to implement concerted Indigenous recruitment efforts to foster a diverse and inclusive environment. As such, we welcome applications from all qualified individuals self-identifying as Indigenous.

Timmins and District Hospital will provide accommodations for applicants with disabilities during the recruitment process.

TADH is committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work environment to provide quality care where all feel valued, respected, and supported. TADH is dedicated to building a workforce reflective of the communities in which we live, serve, and encourage Indigenous people, visible minorities, and persons with disabilities to apply and self‑identify.

We thank all applicants for their response; however, only those selected for an interview will be contacted.

EXEMPLARY CARE TO NORTHERNERS

WORKING TOGETHER WITH OUR PARTNERS TO IMPROVE THE HEALTH OF NORTHERNERS

Timmins and District Hospital

700 Ross Avenue East

Timmins, ON P4N 8P2

Phone: [phone]