Service Manager - Move to Solution

Amadeus-038955bc; Nice; In loco; EUR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Amadeus is seeking a Services Strategy Manager to shape Move to Solution initiatives within the Professional Services group. You will define solution strategies with Product Management, align with Business Lines, and drive cross-vertical opportunities to accelerate growth.

You will collaborate with Sales, Delivery, and Product teams to create market-ready offerings, pricing, and go-to-market plans while managing risk and profitability.

Competenze

• Proven experience in product management, service definition, solutioning, or consulting roles, including supporting sales and pre-sales activities.
• Exposure to financial management concepts (budgeting, profit & loss (P&L), and margin) and service delivery oversight.
• Ability to build and maintain effective relationships across teams and to quickly develop a strong internal network.
• Excellent communication and collaboration skills across Sales, Delivery, Product, and Business Line teams.

Mansioni

• Define and evolve solution strategies in collaboration with Product Management and Business Lines; expand to cross-area impact.
• Develop Practice strategy including roadmap, financial objectives, and service market opportunities.
• Define and evolve service offerings with value proposition, pricing, go-to-market, and materials for commercial teams.
• Partner with Sales, Account Executives, and Delivery teams to support go-to-market, pipeline, deals, and customer engagements.
• Lead solutioning activities for customer opportunities, ensuring alignment of needs, feasibility, financials, and risks.

Conoscenze

Product management

Service definition

Solutioning

Consulting

Sales support

Pre-sales

Budgeting and P&L

Stakeholder management

Cross-functional collaboration

Descrizione del lavoro

Job TitleService Manager - Move to SolutionProfessional Services has been a key growth driver for the Airlines Business Unit, delivering over 20% year-on-year growth. To build on this expertise, TU Services have been created to support the growth of the new services organizations in the different business lines and expand Amadeus reach with a strong focus on transversal services offerings.To support this transformation, a transversal Services Solutioning and Practices team has been created to develop and execute a cross-vertical Professional Services offering. This group is organized into Practices.Within this context, the Services Practice Manager, will contribute to defining strategy, driving growth, and ensuring operational excellence across service offerings, sales support, solutioning, and delivery oversight.This position is opened to support the Move to Solution strategy definition from the Professional Services angle. This person will have a strategic role building the relation with Airlines (Nevio), TRD (Universal distribution) and Navitaire (Stratos) to define the new joint approach to bring solutions to the market. The main objective will be to analyze the opportunity and define the offering that could benefit to the different Business Lines.Main ResponsibilitiesContribute to the definition and execution of solution strategies in collaboration with Product Management and Business Lines, including expanding approaches across different areas of the organizationSupport the development of Practice strategy, including roadmap, financial objectives, and identification of service market opportunitiesDefine and evolve service offerings, including value proposition, pricing, go-to-market approach, and supporting materials for commercial teamsPartner with Sales, Account Executives, and Delivery teams to support go-to-market activities, pipeline development, deal qualification, and customer engagementsLead solutioning activities for customer opportunities, ensuring alignment between business needs, delivery feasibility, financial objectives (profit and loss – P&L), and associated risksAbout our ideal candidateProven experience in product management, service definition, solutioning, or consulting roles, including supporting sales and pre-sales activities.Exposure to financial management concepts (such as budgeting, profit and loss (P&L), and margin) and service delivery oversight.Ability to build and maintain effective relationships across teams and to quickly develop a strong internal networkEffective communication and collaboration skills across Sales, Delivery, Product, and Business Line teamsThis role is at Manager level.Diversity & InclusionAmadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.Be aware of recruitment scamsAmadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.