Senior UX Research & Cloud Infrastructure Lead

Amadeus; Villeneuve-Loubet; On-site; EUR 70,000 - 110,000; Full time

Job summary

Amadeus is seeking a Senior UX Research Specialist to set up, run, and report on qualitative and quantitative UX research.

The role involves designing, managing, and optimizing cloud infrastructure while ensuring performance, reliability, and security, as part of the SRM Flex solution within the travel tech portfolio. You will collaborate with PM, UX Designers, and Developers to drive user-centered design.

Qualifications

• Experience planning and executing qualitative and quantitative UX research.
• Ability to generate personas and customer journeys from research findings.
• Experience coordinating recruitment and screening of participants.
• Collaborates with PM, UX Designers, and Developers to embed research insights.

Responsibilities

• Plan and run UX research projects end-to-end.
• Conduct contextual interviews, focus groups, and field research.
• Analyze data and synthesize insights into actionable recommendations.
• Create personas, empathy maps, and journey maps from findings.
• Facilitate ideation and design sessions to embed research results.

Skills

UX Research

Qualitative Research

Quantitative Research

User Interviews

Focus Groups

Card Sorting

Usability Testing

A/B Testing

Job description

Amadeus is seeking a Senior UX Research Specialist to set up, run, and report on qualitative and quantitative UX research.

The role involves designing, managing, and optimizing cloud infrastructure while ensuring performance, reliability, and security, as part of the SRM Flex solution within the travel tech portfolio. You will collaborate with PM, UX Designers, and Developers to drive user-centered design.