Senior Technical Project Manager
Software & Application Delivery | Data and AI/ML Programs
Job Title Senior Technical Project Manager
Department Technology / Program Delivery
Reports To Director of Program Management / Head of Delivery
Experience 8–12 years, including 4+ years managing technical programs
Location Onsite
Employment Type Full-time
ROLE SUMMARY
We are looking for a Senior Technical Project Manager to own the end-to-end delivery of complex, multi-team technical programs spanning application engineering and data/AI-ML platforms. You will be the connective tissue between engineering, product, data science, architecture, QA, and business stakeholders — turning ambiguous goals into sequenced, resourced, measurable plans, and then driving them to production.
This is a hands-on technical role, not a status-reporting one. You are expected to read an architecture diagram, challenge an estimate, understand why a model is failing validation, and make credible trade-off recommendations. Success is measured by predictable delivery, healthy engineering teams, and outcomes stakeholders can point to.
KEY RESPONSIBILITIES
Program & Delivery Ownership
- Own end-to-end deliveryfor two or more concurrent technical programs, including scope, schedule, budget, dependencies, risks, and release readiness.
- Build and maintain integrated delivery planswith clear milestones, critical path, capacity assumptions, and explicit entry/exit criteria per phase.
- Identify and manage cross-team dependenciesacross squads, vendors, and platform teams; drive resolution before they become schedule slips.
- Run structured risk and issue managementwith mitigation owners and dates; elevate early with options rather than problems.
- Manage release and launch readiness— go/no-go reviews, cutover plans, rollback criteria, hypercare, and post-launch stabilisation.
Software & Application Engineering
- Partner with Engineering Managers and Product Ownersfor Agile squads — backlog readiness, sprint planning, estimation, velocity, and definition of done.
- Review technical designs and solution approacheswith engineering and architecture; ensure non-functional requirements (performance, security, scalability, observability) are planned, not retrofitted.
- Drive engineering discipline— CI/CD adoption, environment readiness, test automation coverage, and code quality gates — to reduce cycle time and defect leakage.
- Track and challenge technical debtand represent delivery impact in prioritisation discussions.
Data and AI/ML Programs
- Manage delivery of data and AI/ML initiatives— data ingestion and pipeline builds, platform migrations, analytics products, and ML model development through deployment.
- Understand the ML lifecycle— problem framing, data acquisition, feature engineering, training, evaluation, deployment, monitoring, and retraining — and plan realistically for experimentation cycles, data readiness gaps, and non-deterministic outcomes.
- Coordinate acrossdata engineering, data science, and MLOps teams, ensuring handoffs between them are defined and instrumented.
- Ensure model performance, drift monitoring, and responsible-AI review gatesare addressed as first-class delivery requirements, alongside data governance, lineage, privacy, and compliance obligations.
- Translate technical outcomes into business metrics;support ROI and value-realisation tracking for data and AI investments in partnership with product and finance.
Stakeholder Management & Governance
- Serve as the single point of accountabilityfor program communication — status, forecasts, and decisions — for executive, business, and technical audiences at the right altitude for each.
- Facilitate steering committees, program reviews,and architecture/change boards; drive decisions to closure with documented rationale.
- Build and maintain delivery dashboards and reportingreflecting real signal, not vanity metrics.
- Support resource forecasting, vendor engagement, and SOW/change-order discussions;and manage third-party or offshore delivery partners against SLAs and quality expectations.
Process & Team Leadership
- Coach teams on Agile, Scrum, Kanban, or hybrid modelsas appropriate; improve delivery practices, templates, and metrics across the portfolio.
- Mentor junior project managers and scrum mastersand act as a force multiplier for the delivery function.
- Lead retrospectives and post-incident reviewsand drive measurable corrective actions.
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field — or equivalent practical experience.
- 8–12 years of total professional experience, with at least 4–5 years managing technical software delivery programs.
- Demonstrated ownership of at least one complex, multi-team program delivered to production with measurable business impact.
- Hands-on experience delivering both application/product engineering work and data or AI/ML initiatives.
- Strong working knowledge of modern software delivery: Agile/Scrum, CI/CD, cloud platforms (AWS, Azure, or GCP), APIs, microservices, and test automation.
- Working familiarity with the data and ML stack — data pipelines and warehousing, model training and evaluation concepts, and MLOps practices such as model versioning and monitoring.
- Proficiency with delivery and collaboration tooling: Jira, Confluence, Azure DevOps, MS Project or Smartsheet, and dashboarding tools.
- Proven ability to manage schedules, budgets, capacity plans, and vendor relationships for programs of meaningful scale.
- Excellent written and verbal communication; able to brief executives and debate design details with engineers in the same day.
- Track record of navigating ambiguity, competing priorities, and organisational friction without losing momentum.
PREFERRED QUALIFICATIONS
- PMP, PMI-ACP, Certified Scrum Master (CSM), SAFe, or equivalent certification.
- Prior hands‑on experience as a software engineer, data engineer, or architect.
- Experience scaling delivery across distributed or offshore teams and multiple time zones.
- Exposure to regulated environments and compliance frameworks (SOC 2, HIPAA, GDPR, PCI‑DSS).
- Experience with cloud or data platform migrations, or with productionising generative‑AI/LLM applications.
- Familiarity with FinOps, cloud cost governance, or engineering productivity metrics (DORA).
CORE COMPETENCIES
- Technical depth sufficient to earn engineering credibility and ask the second and third question.
- Structured thinking — decomposes ambiguity into plans with owners and dates.
- Bias to action and follow-through; closes loops without being chased.
- Influence without authority across functions and seniority levels.
- Calm, transparent judgement under pressure — surfaces bad news early, with options.
- Outcome orientation over activity reporting.
SUCCESS IN THE FIRST 12 MONTHS
First 30 days
- Understand the portfolio, teams, architecture, delivery process, and stakeholder map; establish a baseline on program health.
First 90 days
- Own assigned programs end to end with a credible integrated plan, an active risk register, and reporting stakeholders trust.
First 12 months
- Deliver committed releases predictably, measurably improve delivery cycle time and quality, and raise the maturity of delivery practice across the teams you touch.