Senior Solutions Consultant

Wolters Kluwer N.V.; Colombes; Hybride; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Well-being benefits

Together we thrive well-being program

Résumé du poste

Wolters Kluwer N.V. is seeking a Senior Solution Consultant CCH-Tagetik to lead complex technical sales support projects and provide expert consultancy during high-level engagements.

You will drive the design of strategic technical sales materials and ensure alignment of technical support with company goals. The role demands cross-functional collaboration, advanced training delivery, and ongoing process improvements to advance the CCH Tagetik solutions across top clients.

Qualifications

• Lead complex technical sales support projects.
• Provide expert consultancy during high-level sales engagements.
• Drive design and deployment of strategic technical sales materials.
• Maintain alignment of technical support functions with organizational goals.
• Facilitate advanced training programs and technical knowledge dissemination.
• Champion continuous improvement initiatives in technical support processes.
• Conduct strategic analysis of sales support systems and recommend enhancements.
• Collaborate cross-functionally to resolve critical technical issues.
• Prepare and present sophisticated technical content to senior stakeholders.
• Provide strategic guidance for the evolution of technical support capabilities.

Responsabilités

• Lead and manage complex technical sales support projects.
• Provide expert consultancy during high-level sales engagements.
• Drive the design and deployment of strategic technical sales materials.
• Maintain alignment of technical support functions with organizational goals.
• Facilitate advanced training programs and technical knowledge dissemination.
• Champion continuous improvement initiatives in technical support processes.
• Conduct strategic analysis of sales support systems and recommend enhancements.
• Collaborate cross-functionally to resolve critical technical issues.
• Prepare and present sophisticated technical content to senior stakeholders.
• Provide strategic guidance for the evolution of technical support capabilities.

Connaissances

Strategic Technical Knowledge

Expert Customer Engagement

Comprehensive Documentation

Strategic Problem-solving

Exceptional Communication

Leadership Excellence

Data-Driven Insight

Technical Innovation

Description du poste

Wolters Kluwer, a global software company, is looking for a driven and experienced Senior Solution Consultant CCH-Tagetik to join our CCH-Tagetik division. CCH® Tagetik, who are we? Wolters Kluwer (AEX: WKL) enables finance, legal, tax, and healthcare professionals to be more effective and efficient. We provide information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject‑matter experts. We understand the complex challenges that face the Office of the Finance and translate that knowledge into intuitive, enterprise‑scale CCH® Tagetik performance management software solutions that drive business results. CCH Tagetik expert solutions continually innovate to address the needs of Finance – for today and tomorrow. We give Finance the flexibility to solve business problems and create value – all with one single platform. With over 180 years’ experience in the markets we serve, Wolters Kluwer is lifting the standard in software, knowledge, tools and education.

About the Role

As a Technology Sales Support Associate Director, you will lead complex projects and offer expert guidance, significantly contributing to the strategic planning and execution within the sales support domain. Your deep technical knowledge and strategic foresight will enable seamless sales processes and drive significant advancements in the sales support function.

Responsibilities

• Lead and manage complex technical sales support projects.
• Provide expert consultancy during high‑level sales engagements.
• Drive the design and deployment of strategic technical sales materials.
• Maintain alignment of technical support functions with organizational goals.
• Facilitate advanced training programs and technical knowledge dissemination.
• Champion continuous improvement initiatives in technical support processes.
• Conduct strategic analysis of sales support systems and recommend enhancements.
• Collaborate cross‑functionally to resolve critical technical issues.
• Prepare and present sophisticated technical content to senior stakeholders.
• Provide strategic guidance for the evolution of technical support capabilities.

Skills

• Strategic Technical Knowledge: Comprehensive understanding of advanced product/service features.
• Expert Customer Engagement: Proficiency in managing strategic customer relationships.
• Comprehensive Documentation: Excellence in creating high‑quality technical documentation.
• Strategic Problem‑solving: Elevated troubleshooting and critical‑thinking skills.
• Exceptional Communication: High‑caliber written and verbal communication proficiency.
• Leadership Excellence: Strong capabilities in guiding and influencing teams.
• Data‑Driven Insight: Advanced skills in data interpretation and application.
• Technical Innovation: Proficiency in leveraging advanced technological tools and software.

Location: Bois‑Colombes (Hybrid) #LIHYBRID

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day.

Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI‑powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.

• Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.
• Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being.

We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

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