Senior Sales Engineer

Sophos; Paris; Remote; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Remote-first

Hybrid options

Job summary

Sophos is seeking a Sales Engineer to join the France sales force, supporting the cycle from a technical perspective. You will translate customer requirements into Sophos solutions, provide product trials, and deliver compelling demonstrations to partners and customers.

Based in Paris with travel across France, you will train partners, engage with the Technical Buyer, and work with product management and Sophos Labs to capture feedback.

Qualifications

• At least 8 years of experience providing software technical support to channel partners and end users.
• Strong networking and endpoint security knowledge.
• Excellent presentation and interpersonal skills.
• Proven ability to translate complex technical concepts for diverse audiences.
• Experience with pre-sales activities and technical demonstrations.
• Willingness to travel across France and work in a Paris-based role.

Responsibilities

• Serve as trusted advisor and technical lead on Sophos products and services opportunities.
• Conduct trainings and speak at Sophos events and industry groups.
• Provide remote engagements, product demonstrations, and Q&A about offerings.
• Deliver presale technical expertise to Sales teams and partners.
• Own and maintain demonstration software and tools for up-to-date demos.
• Develop and deliver custom training for prospects and customers.
• Collaborate with Sales, Marketing and Support teams.

Skills

Networking knowledge

Endpoint security concepts

Presentation skills

Verbal communication

Documentation/writing

Project management

Team collaboration

Travel across France

Job description

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

As a Sales Engineer you will work alongside theFrenchSales force by supporting the sales cycle from a technical perspective.

You will be responsible for identifying the technical requirements within an opportunity, matching them to Sophos solutions (secure the technical recommendation from the Technical Buyer), and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Sophos partners, new and existing customers in addition to providing technical training.You will be able to take and explain complicated technical solutions and pitch them at the required level of your audience with your end goal being to convince them to buy, resell or recommend Sophos solutions.

What You Will Do:

• Serve as trusted advisors and technical lead on Sophos products and services opportunities.
• Evangelize Sophos by conducting trainings and speaking at Sophos events or industry groups.
• Work with all sales and account teams to provide support via remote engagements, product demonstrations, and answers to technical questions about our service offerings and threat intelligence
• Proactively manage and deliver technical information to customers and partners while building andmaintainingkey technical relationships.
• Work closely with product management and Sophos Labs to provide customer and partner feedback on features and product direction.
• Review sales opportunities passed from any of the sales teams, understanding the size, value, and technical complexity.
• Plan and prepare presentations to deliver the technical element of the sales, in conjunction with the salesperson owning theopportunity.Understand the composition of the audience and adapt the standard template presentation to meet their needs.
• Conduct technical demonstrations when required by the customer, using the standard demonstration software and tools.
• Own andmaintainthe demonstration software and tools, ensuring demos are up-to-date and demos available for new products as they are released.
• Provide presale technicalexpertiseto Sales teams, focuses on our most valuable partners and accounts.
• Assume technical ownership of opportunities for assigned prospective and existing accounts.
• Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommendappropriate solutions.
• Develop strong relationships with key buyers and influencers in customers andleveragethese during the sales process.
• Conduct and manage technical virtual and onsite meetings, product demos, and proof of concepts with customers.
• Provides field-based support for events and face-to-face time with prospects and customers.
• Provide feedback to product teams and directly influence global product roadmaps and feature enhancements.
• Maintain up-to-date knowledge of industry, technical and competitive landscape.
• Own and project management fortechnical evaluations by working with prospects throughproof of concepttesting and implementation with the goal of a strong recommendation topurchaseSophos products.
• Developing and delivering custom training for prospects/customers and partners on an as-needed basis to supplement other training staff
• Work closely with sales, marketingteams&supportteams

What You Will Bring:

Skills & Experience:

Essential:

• Minimum of8years of experienceproviding software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
• Technical knowledge of networking, endpoint security concepts
• Strong presentation, verbal communication, and interpersonal skillsfor marketing, technical and awareness events, webinars, etc.
• Technical writing skills arerequiredto produce reference documents.
• Excellent project management skills
• Knowledge of security software industry, including competitors, marketneedsand trends
• Strong Troubleshooting skills
• Strong collaborative mindset and ability to work effectively as part of a team
• Proactive approach to learning and adoptingnew technologies
• Travel requiredwithinwhole Franceterritory
• Paris based

Desirable:

• Familiarity with Sophos solutions or similar competitive products is a plus
• Certifications in networking, security or cloud space is a plus
• Experience managing IT infrastructure
• Experience with pre-sales technical support

Language Requirements:

• Business English – fluent spoken and written(mandatory)
• Business French – fluent spoken and written(mandatory)

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back –we encourage you to apply.

What’s Great About Sophos?

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos