Senior Remote Wholesale Ops Lead – E‑Commerce & Global Retail

Jobgether; France; Remote; EUR 90,000 - 120,000; Full time

Benefits offered by this job

100% remote flexibility

Permanent full-time opportunity

Global exposure

Leadership role in wholesale ops

Asynchronous operations environment

Job summary

Jobgether partners with a global consumer business seeking a Senior Wholesale Operations Manager to lead order management, invoicing, and international fulfillment from a remote France base.

You will manage distributed teams, optimize SOPs, coordinate with 3PLs and logistics, and ensure high buyer satisfaction across markets while driving scalable processes and cross‑functional alignment.

Qualifications

• At least 5 years in B2B wholesale operations, retail order management, or e-commerce supply chain.
• 2–3 years of direct people management, including remote teams.
• Experience managing team KPIs, SLAs, and performance improvements.
• End-to-end wholesale order management knowledge, from PO to fulfillment.
• Experience with 3PLs, freight forwarders, and international logistics.
• Knowledge of invoicing, payment terms, and financial reconciliation.

Responsibilities

• Oversee wholesale and order-capturing lifecycle from inquiries to warehouse dispatch.
• Lead distributed teams across shifts and time zones with coaching and onboarding.
• Identify and coach performance gaps; drive continuous improvement.
• Maintain buyer relationships with international B2B partners; resolve escalations.
• Coordinate with 3PLs and warehouses for inventory, shipping, and delivery scheduling.
• Develop and implement SOPs for order capture, invoicing, fulfillment, returns, and claims.
• Audit workflows, improve documentation standards, and report to leadership.

Skills

Team Leadership

KPI Management

Remote Team Management

Process Improvement

Cross-functional Collaboration

Operational Excellence

English Communication

Tools

Lark

Slack

Notion

Google Workspace

ERP/WMS platforms

Job description

Jobgether partners with a global consumer business seeking a Senior Wholesale Operations Manager to lead order management, invoicing, and international fulfillment from a remote France base.

You will manage distributed teams, optimize SOPs, coordinate with 3PLs and logistics, and ensure high buyer satisfaction across markets while driving scalable processes and cross‑functional alignment.