Senior People Operations Specialist

Mirakl; Paris, Bordeaux; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Mirakl is seeking a Senior People Operations Specialist to handle France payroll governance and HRIS excellence in Paris or Bordeaux. This role involves rethinking operations and utilizing data for impactful decision-making.

Qualified candidates will have 7+ years of experience in People Operations, offering a unique opportunity to join a team focused on continuous improvement and strategic impact.

Qualifications

• 7+ years of experience in People Operations, HRIS, or Payroll Operations.
• Strong expertise in French payroll processes.
• Experience managing HR projects in an international environment.

Responsabilités

• Oversee France payroll governance.
• Design and optimize HR workflows.
• Build HR dashboards for analytics.

Connaissances

French payroll processes

HRIS systems

Data analysis

Project management

Automation tools

Formation

7+ years in HR or People Operations

Outils

BambooHR

Google Workspace

Description du poste

About Mirakl

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We are proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We\'re committed to our clients\' success

About the role

This is not a "keep the lights on" role. You are joining a People Operations team with a clear ambition: move from a predominantly administrative function to a true business partner. That means rethinking how we operate, automating what can be automated, and using data to drive real decisions.

As Senior People Operations Specialist, you will be the functional expert and operational backbone of the team. You will own France payroll governance, HRIS excellence, and People analytics, while coaching and supporting the rest of the team. You report to the Manager, People Operations & C&B and work closely with Finance, Legal, and People Partners across our 8-country EMEA organization.

Our tools: Lucca, BambooHR, Silae (outsourced payroll), Siit, Dust (AI & automation), Google Workspace.

Your responsibilities

• Payroll Governance – France
• Act as the subject matter expert for France payroll processes (400 employees).
• Oversee the preparation of variable payroll elements and ensure their accuracy.
• Guarantee the compliance and quality of data submitted to our payroll provider.
• Anticipate and document the impact of legal and practice changes on payroll.
• Lead payroll audits and controls related to payroll and personnel administration.

• HRIS & process excellence
• Act as the functional expert for our HRIS (BambooHR) and People tools.
• Design, maintain, and optimize HR workflows.
• Identify continuous improvement opportunities and drive their implementation.
• Ensure the quality, reliability, and integrity of HR data.

• People analytics & reporting
• Build and maintain HR dashboards (headcount, turnover, absenteeism, payroll costs).
• Produce regular reports to support the monitoring of key HR indicators, supported by AI and automated dashboards.
• Analyze data to identify trends and provide actionable recommendations.
• Contribute to specific processes such as annual bonus calculations and compensation plan follow-up with the Manager, People Ops & C&B.

• Projects & international operations
• Lead or co-lead People projects with an international dimension (HRIS rollouts, process harmonization, tooling evolution).
• Support local People teams in adopting processes and new automated tools.
• Act as the key point of contact for internal stakeholders (Finance, Legal, IT) and external partners (payroll providers, HRIS vendors).

What we are looking for

• 7+ years of experience in People Operations, HRIS, or Payroll Operations.
• Strong expertise in French payroll processes and personnel administration.
• Advanced proficiency in HR tools and data: HRIS, Excel/Google Sheets, reporting tools.
• Experience managing HR projects, ideally in an international environment.
• Autonomous, rigorous, and comfortable making decisions in a fast-moving environment.
• Service-oriented, with strong interpersonal skills and the ability to collaborate across diverse stakeholders.
• Genuine interest in automation, no-code tools, and continuous improvement.
• Join an international scale-up operating in 8 countries with 700+ employees.
• Own a high-impact scope: you are the reference expert on topics that are strategic for the People team.
• Work in a technical, data-driven environment with a strong culture of continuous improvement.
• Thrive in an ambitious, collaborative, and innovation-focused People team.

This is a permanent position (CDI) based in Paris or Bordeaux, with 4 days on-site per week.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

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Mirakl handles personal data during your recruitment processes. Mirakl is the controller of the personal data, meaning it decides how and why the data is processed. Mirakl takes strong commitment to protecting applicant data and ensuring compliance with privacy regulations during the recruitment process, in particular:

• Types of Data Processed: Mirakl collects data such as name, contact details, educational and employment history, and other relevant information provided during the application process.
• Purpose of Data Use: The data is used to manage and process applications, communicate with candidates and, upon successful application, to onboard the individual.
• Data Access and Sharing: Access to personal data is generally restricted within Mirakl and its affiliates, though some third-party providers might have access to carry out specific functions like reference checks and payroll processing.
• Data Retention: Personal data is retained only as long as necessary for the recruitment process or to comply with legal obligations, typically up to two years from the last contact.
• Rights of Individuals: Candidates have rights regarding their data, including access, data portability, correction, restriction of processing, and in certain cases, deletion. In addition, they may lodge a complaint with an EU supervisory authority.
• Queries and complaints: If you have any questions or wish to exercise your rights, you may fill in this form or directly contact us by sending an email to [e-mail].

You can read our Recruitment Privacy Notice, here in English and here in French.