Revenue Operations Analyst, Paris

Mirakl; Paris; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Mirakl, a leader in marketplace technology, is seeking a Revenue Operations professional to optimize tools and processes across sales, CPQ, and automation. You will administer Salesforce, implement AI-driven workflows, and partner with global teams to scale Mirakl’s revenue operations.

The role requires experience with Salesforce, CPQ, and automation platforms, plus a mix of technical and cross-functional collaboration skills in a fast-moving, global environment.

Qualifications

• Experience supporting business applications such as Salesforce, CPQ, CRM, sales engagement tools, or related Revenue Operations platforms
• Demonstrated ability to manage complex, cross-functional projects with multiple stakeholders
• Hands-on experience with or strong interest in AI agents, workflow automation, or tools such as n8n
• Bachelor's degree in Business, Information Systems, or a related field — or equivalent experience

Responsabilités

• Maintain and improve the tools supporting prospecting, sales execution, quoting, and revenue recognition across Mirakl's business units
• Administer Salesforce — managing users, permissions, workflows, approvals, and data quality — to keep the sales organization running smoothly
• Collaborate with RevOps Business Analysts to understand business needs and translate them into system or process improvements
• Partner with the RevOps Tech Lead on system architecture, integrations, data quality, and prioritization
• Document solutions, recurring issues, and standard operating procedures to build a reliable, scalable knowledge base for the team
• Design, deploy, and maintain AI-agent processes and n8n workflows that automate recurring operational tasks across Revenue Operations
• Support business users and RevOps analysts in identifying automation opportunities and translating requirements into reliable, scalable solutions
• Monitor automated processes, troubleshoot failures, and continuously improve their performance and usability
• Contribute to building a robust automation framework with appropriate documentation, controls, and support processes
• Support the rollout of Mirakl's new AI-enabled CPQ operating model, coordinating requirements, testing, documentation, and rollout activities
• Work cross-functionally with Sales, Finance, RevOps, and technical stakeholders to ensure new CPQ processes meet business needs
• Monitor the reliability and performance of CPQ processes post-launch and drive continuous improvement
• Contribute to migrating from manual administrative maintenance toward more automated management of product, pricing, and approval rules

Connaissances

Analytical problem-solving

Cross-functional collaboration

Clear communication

Attention to detail

Adaptability

Formation

Bachelor's degree in Business/Information Systems

Outils

Salesforce

DealHub (CPQ)

n8n

Dust

AI agents

Databricks

Gong

Outreach

Google Workspace

Confluence

Notion

Description du poste

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

About Mirakl

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join

You’ll be part of our Revenue Operations team led by Julien Amoureaux, Team Lead, Revenue Operations. The team consists of 10 Revenue Operations Analysts working across all of Mirakl's suite of products. Together, you’ll be driving the efficiency and scalability of Mirakl's sales cycle by ensuring systems, processes, and automation run seamlessly across the organization.

Your Impact

Revenue Systems Support

• Maintain and improve the tools supporting prospecting, sales execution, quoting, and revenue recognition across all of Mirakl's business units
• Administer Salesforce — managing users, permissions, workflows, approvals, and data quality — to keep the sales organization running smoothly
• Collaborate with RevOps Business Analysts to understand business needs and translate them into system or process improvements
• Partner with the RevOps Tech Lead on system architecture, integrations, data quality, and prioritization
• Document solutions, recurring issues, and standard operating procedures to build a reliable, scalable knowledge base for the team

AI & Automation

• Design, deploy, and maintain AI-agent processes and n8n workflows that automate recurring operational tasks across Revenue Operations
• Support business users and RevOps analysts in identifying automation opportunities and translating requirements into reliable, scalable solutions
• Monitor automated processes, troubleshoot failures, and continuously improve their performance and usability
• Contribute to building a robust automation framework with appropriate documentation, controls, and support processes

CPQ Transformation

• Support the rollout of Mirakl's new AI-enabled CPQ operating model, coordinating requirements, testing, documentation, and rollout activities
• Work cross-functionally with Sales, Finance, RevOps, and technical stakeholders to ensure new CPQ processes meet business needs
• Monitor the reliability and performance of CPQ processes post-launch and drive continuous improvement
• Contribute to migrating from manual administrative maintenance toward more automated management of product, pricing, and approval rules

What You’ll Bring to the Role

Experience

• Experience supporting business applications such as Salesforce, CPQ, CRM, sales engagement tools, or related Revenue Operations platforms
• Demonstrated ability to manage complex, cross-functional projects with multiple stakeholders
• Hands-on experience with or strong interest in AI agents, workflow automation, or tools such as n8n
• Bachelor's degree in Business, Information Systems, or a related field — or equivalent experience

Skills

• Analytical problem-solving with strong attention to detail
• Ability to translate business requirements into system or automation solutions
• Clear communication and cross‑functional collaboration
• Strong organizational skills with the ability to prioritize multiple requests
• Adaptability and eagerness to learn in a fast‑moving environment

Tools Used

• CRM: Salesforce
• CPQ: DealHub or equivalent CPQ platform
• Automation: n8n, Dust, AI agents
• Data Managerment : Databricks
• Sales Engagement: Prospecting and outbounding tools (e.g. Gong, Outreach)
• Productivity & Documentation: Google Workspace or Microsoft 365, Confluence or Notion

Languages

• English: C2 (Full professional proficiency)
• French: C2 (Full professional proficiency)

Our Hiring Process

• Intro call with Talent Acquisition — 30 minutes to explore your background, motivations, and answer any questions about Mirakl
• Interview with Julien, the hiring manager — A deep dive into your RevOps experience, technical background, and motivations
• Values-based interviews — Conversations with colleagues from across the business to assess alignment with Mirakl's core values
• Strategic presentation — An opportunity to showcase your RevOps thinking and approach to a real-world challenge
• Final decision & offer — We consolidate feedback quickly and aim to share decisions without delay. If successful, we'll walk you through the offer details, benefits, and next steps

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.