Senior Operations & Compliance Manager - Private Banking

HSBC; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Healthcare

Pension

Family benefits

Flexible working

Development programmes

International opportunities

Diversity & Inclusion

Transport refund

Meal vouchers

Time Savings Account

Résumé du poste

HSBC France is seeking a Business Manager/COO support for the France Investment Counsellor function, focusing on suitability oversight, governance, and regulatory compliance. The role aims to strengthen controls, drive efficiency, and ensure excellent customer outcomes while managing budgets and SLAs.

Ideal candidates will have strong knowledge of Avaloq and Aladdin, MiFID and SQS, and the ability to collaborate across IC colleagues and business partners.

Qualifications

• Strong knowledge of Private Bank regulatory expectations, including Advisory, Suitability, and MiFID requirements.
• Excellent analytical capability and structured problem-solving skills.
• Demonstrated ability to build and maintain effective working relationships with IC colleagues and broader business partners.
• Excellent organisational and communication skills, with the ability to manage multiple priorities and deliver at pace.

Responsabilités

• Provide suitability oversight and supervisory controls for the IC population, including reporting, escalation, and remediation.
• Ensure adherence to SQS and Advisory procedures (mandate openings, SQS alerts, portfolio reviews, risk profiling incl. K&E/ARPQ/ESG).
• Strengthen governance and the control environment by embedding key controls, KPIs/KRIs, and monitoring regulatory risk reporting.
• Drive process improvements, simplification, and automation to increase operational efficiency while staying within risk appetite.
• Support onboarding and day-to-day enablement of new joiners (systems, processes, ways of working).
• Track regulatory and market changes and update processes/controls accordingly.
• Oversee delivery of key initiatives and performance management (budget, timelines, SLAs, turnaround times).
• Support resource, cost, supplier, and documentation management (FTE planning, budget oversight, supplier onboarding, DIMs, GDPR/records).

Connaissances

Suitability oversight

Regulatory knowledge

Stakeholder management

Analytical thinking

Outils

Avaloq

Aladdin

Description du poste

HSBC France is seeking a Business Manager/COO support for the France Investment Counsellor function, focusing on suitability oversight, governance, and regulatory compliance. The role aims to strengthen controls, drive efficiency, and ensure excellent customer outcomes while managing budgets and SLAs.

Ideal candidates will have strong knowledge of Avaloq and Aladdin, MiFID and SQS, and the ability to collaborate across IC colleagues and business partners.