Senior Key Account Manager – Dermo-Cosmetics (Sephora EMEA)

AMOREPACIFIC; Paris; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

AMOREPACIFIC Group is seeking a Senior Key Account Manager to own and grow the Sephora EMEA relationship for AESTURA, our dermocosmetic brand built on Korean hospital heritage and clinical research.

This high-visibility role sits at the crossroads of commercial strategy, retailer negotiation, and P&L ownership across 19 Sephora markets in Europe, interfacing with Sephora EMEA and local market teams to translate brand ambition into sell-in and sell-out performance.

Qualifications

• Minimum 5 years of experience in Key Account Management, with mandatory experience in the beauty industry.
• Sephora account experience is a strong plus.
• Track record of managing multi-market or pan-European retail relationships.
• Experience with derma, dermo-cosmetic, or clinically-positioned skincare brands is a plus, not a requirement.
• Comfortable negotiating both central agreements and local market-specific terms.

Responsabilités

• Negotiate and manage central/local Sephora agreements (RFA, RSF, COOP, returns).
• Define general sales conditions and pricing policy across 19 markets, ensuring consistency between central terms and local execution.
• Draft and monitor contracts, guaranteeing compliance with bilateral commitments on both sides.
• Negotiate and manage complex, cross-market issues at European scale (stock allocation, pricing harmonization, exclusivity terms).
• Act as guarantor of agreement compliance, both client-side and internally.
• Coordinate transversally with Legal, Supply Chain, Finance, and local Sales teams to ensure aligned execution.
• Represent AESTURA in Sephora vendor reviews, category strategy discussions, and pop-up/activation planning.
• Track weekly and monthly sell-in/sell-out performance vs. objectives, by market and by door.
• Identify root causes of variance and drive corrective action plans, including end-of-life and performance optimization plans.
• Build and defend annual joint business plans (JBPs), including sell-out targets, marketing investment, and door productivity benchmarks.
• Participate in S&OP instances and monitor costs and service levels.
• Build and deploy 360° activation plans: retail, digital, CRM, media, promotions, and in-store animations with marketing manager.
• Adapt global/central marketing strategies to Sephora markets (France, Italy, Spain, Germany, UK).
• Develop in-store visibility and brand presence: branded spaces, launches, and planograms.
• Analyze sell-out data and translate into strategic recommendations to maximize growth.
• Present clinical benefits, active ingredients, product demonstrations, and brand protocols to Sephora and internal teams.
• Coordinate training for retail and BA teams to strengthen product recommendation and conversion at counter.
• Support activations, launches, and in-store events.
• Build and maintain reliable sell-in/sell-out forecasts for launches and key periods.
• Monitor stock levels, service rates, and OOS risk with Supply Chain.
• Oversee product lifecycle management across portfolio: launches, activations, discontinuations.
• Prepare regular performance reporting for Brand HQ (Seoul).

Connaissances

Key Account Management

Beauty Industry

Pan-European Retail

Negotiation

Stakeholder Management

Forecasting

S&OP

Brand Ambassador

Description du poste

AMOREPACIFIC Group is seeking a Senior Key Account Manager to own and grow the Sephora EMEA relationship for AESTURA, our dermocosmetic brand built on Korean hospital heritage and clinical research.

This high-visibility role sits at the crossroads of commercial strategy, retailer negotiation, and P&L ownership across 19 Sephora markets in Europe, interfacing with Sephora EMEA and local market teams to translate brand ambition into sell-in and sell-out performance.