European Quality Analyst – Cosmetics & Compliance

LVMH Group; Neuilly-sur-Seine; Sur place; EUR 60 000 - 85 000; Plein temps

Résumé du poste

Sephora Europe is seeking a Quality Analyst (M/F/X) to deploy and maintain Sephora’s quality assurance requirements across Europe. You will work from brand onboarding through post-market monitoring, handling customer complaints, non-conformities and corrective actions with internal stakeholders, labs and audit partners.

You will coordinate brand onboarding, manage microbiological testing with external labs, maintain GMP certificates, approve finished product releases, monitor quality KPIs, and

Qualifications

• 3+ years of experience in quality assurance, quality control, or supplier quality, ideally within cosmetics or regulated industries.
• Proficient in English in an international professional context, both oral and written.
• Strong analytical skills and ability to report and consolidate information.

Responsabilités

• Deploy Sephora quality processes with brands monitored in Europe and coordinate onboarding and testing.
• Maintain GMP certificates and social audit reports for production sites; coordinate social audits as needed.
• Authorize release of finished products from brand portfolio across Europe.
• Serve as quality contact for Regulatory Affairs, Supply Chain, Launch Coordination, and Category Management.
• Monitor product complaints and drive investigations and corrective actions for the brand portfolio.
• Record and maintain product complaint logs and consolidate compensation requests with stakeholders.
• Monitor quality KPIs and define sampling plans for new references; update QA documentation.

Connaissances

Quality assurance

Analytical skills

English proficiency

MS Excel

Cross-functional collaboration

Outils

Excel

Word

PowerPoint

Description du poste

Sephora Europe is seeking a Quality Analyst (M/F/X) to deploy and maintain Sephora’s quality assurance requirements across Europe. You will work from brand onboarding through post-market monitoring, handling customer complaints, non-conformities and corrective actions with internal stakeholders, labs and audit partners.

You will coordinate brand onboarding, manage microbiological testing with external labs, maintain GMP certificates, approve finished product releases, monitor quality KPIs, and