Senior IT Site Reliability Engineer - On-Call & Production

LSEG; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

LSEG in Paris is seeking a Senior Associate to provide Level 2 IT support for the CDSClear business, focusing on operational health and incident management. The ideal candidate will enhance system reliability and collaborate with internal teams to drive continuous improvement. Responsibilities include managing IT environments, supervision of the support team, and coordination of disaster recovery testing. The position offers the opportunity to work in a dynamic environment with a focus on operational efficiency and client service.

Qualifications

• Experience in delivering Level 2 IT support, particularly for financial services.
• Hands-on operational management of IT environments.
• Proven ability to manage incidents and changes effectively.

Responsabilités

• Deliver IT support for CDSClear business across production and test environments.
• Lead incident management and change management for CDSClear applications.
• Collaborate with internal teams to enhance reliability and automation.

Connaissances

IT support delivery

Operational health management

Technical expertise in Unix and SQL

Collaboration with development teams

Capacity and performance management

Incident management

Risk management

Outils

AWS

Control-M

Web services technologies

Description du poste

LSEG in Paris is seeking a Senior Associate to provide Level 2 IT support for the CDSClear business, focusing on operational health and incident management. The ideal candidate will enhance system reliability and collaborate with internal teams to drive continuous improvement. Responsibilities include managing IT environments, supervision of the support team, and coordination of disaster recovery testing. The position offers the opportunity to work in a dynamic environment with a focus on operational efficiency and client service.