Senior Field Software Engineer (Remote/Onsite)

Lam Research; Meylan; Hybride; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Lam Research in Meylan, France seeks a Field Software / Service Engineer 4 to support on-site software activities and customer deployments throughout the installed base.

You will lead software installation, upgrades, troubleshooting, and training, collaborating with cross-functional teams to ensure seamless automation and excellent customer experience. Fluency in English and good French are preferred.

Qualifications

• Bachelor’s degree in Electronics, Engineering, Software or related field; 8+ years experience, or Master’s with 6+ years.
• Experience in semiconductor capital equipment or similar industry is preferred.
• Strong communication and ability to travel as needed.

Responsabilités

• Drive equipment software installation, upgrades or troubleshooting.
• Coordinate CIP and improvement axes to boost equipment reliability.
• Develop technical solutions to complex problems.
• Manage customer meetings and drive project planning.
• Train Field Service Engineers on software specifics.
• Ensure high customer satisfaction through KPI monitoring.
• Maintain Lam image and act as primary customer contact.

Connaissances

Field Service

Software

Troubleshooting

Training

Project Management

Formation

Bachelor’s degree in Electronics, Engineering, Software or related field

Master’s degree (MS) with 6+ years

Outils

Excel

PowerPoint

SAP

Description du poste

Lam Research in Meylan, France seeks a Field Software / Service Engineer 4 to support on-site software activities and customer deployments throughout the installed base.

You will lead software installation, upgrades, troubleshooting, and training, collaborating with cross-functional teams to ensure seamless automation and excellent customer experience. Fluency in English and good French are preferred.